Your Soundcheck profile is your personal identity within the platform. Manage your information, indicate your positions, and customize your experience.Documentation Index
Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
Use this file to discover all available pages before exploring further.
Accessing your profile
- Click your name or avatar in the navigation
- Select Profile or My Profile
- View and edit your personal information
Profile information
Basic details
Name Your display name throughout Soundcheck:- First name and last name
- How teammates see you
- Appears in invitations and assignments
- Used for notifications
- Login credential
- How invitations reach you
- Displayed in member lists
- Shows on assignments
- Helps teammates recognize you
Updating basic info
- Open your profile
- Click Edit or the edit icon
- Update your information
- Save changes
Position preferences
What are position preferences?
Indicate which roles you can fill:- “I play drums and percussion”
- “I do sound engineering”
- “I can cover bass and guitar”
Why set positions?
For you:- Shows your capabilities
- May affect invitation suggestions
- Helps with team planning
- Identifies available skills
- Aids in last-minute staffing
Managing your positions
- Go to your profile
- Find Positions or Skills section
- Select positions you fill
- Save your preferences
Updating position preferences
As your skills change:- Add new positions you’ve learned
- Remove positions you no longer fill
- Keep your profile accurate
Notification preferences
Types of notifications
Soundcheck sends notifications for:- Gig invitations
- Invitation updates
- Gig changes
- Team updates
- Organization announcements
Notification channels
In-App Notifications- Appear within Soundcheck
- Visible when logged in
- Quick access to updates
- Sent to your registered email
- Important for time-sensitive items
- Reach you when not logged in
Managing notifications
- Go to your profile or settings
- Find Notifications or Preferences
- Toggle notification types on/off
- Set email frequency preferences
- Save changes
Recommended settings
| Notification Type | Recommended |
|---|---|
| Gig invitations | Always on |
| Invitation responses | On for managers |
| Gig changes | Always on |
| Weekly digest | Personal preference |
Payments and calendar sync
Instant payouts
Members with an active Stripe Connect account can open Stripe’s embedded payouts experience from their profile. Instant payouts are available when Stripe marks your balance and payout destination as eligible. Use the instant payouts card to:- View payout availability through Stripe
- Move eligible balance to a supported debit card or bank
- Complete payout actions without organization admins editing your payout destination
Instant payout eligibility, timing, and supported destinations are determined by Stripe.
Calendar sync
Your profile and settings include a calendar sync card for generating a private iCal feed of your Soundcheck gigs. You can:- Generate a private feed URL
- Subscribe from Apple Calendar, Google Calendar, or Outlook
- Rotate the token if the URL was shared by mistake
Calendar feed subscription
Learn how to subscribe from external calendar apps.
Account security
Password
Your account is secured by your password:- Use a strong, unique password
- Don’t share with others
- Change periodically
Changing your password
- Go to profile settings
- Find Security or Password
- Enter current password
- Enter new password
- Confirm new password
- Save changes
Session management
If you suspect unauthorized access:- Change your password immediately
- Log out of all sessions
- Review recent activity
Profile visibility
Who sees your profile?
Within your organizations:- Members can see your name and photo
- Admins/owners see more details
- Contact info visible to those who need it
Privacy considerations
- Your profile is visible to organization members
- External contacts see limited info
- Soundcheck doesn’t share data publicly
Managing multiple organizations
Viewing your organizations
If you belong to multiple organizations:- Go to your profile or settings
- Find Organizations section
- See all organizations you’re part of
Organization-specific settings
Some settings apply per organization:- Your role may differ by organization
- Position preferences may vary
- Notification settings may differ
Switching context
When working in Soundcheck:- Always be aware of which organization is active
- Your profile is consistent across organizations
- But permissions depend on your role in each
Profile best practices
Keep information current
- Update contact info when it changes
- Refresh your profile photo periodically
- Keep position preferences accurate
Use a professional photo
Your photo appears:- In member lists
- On gig assignments
- In notifications
Set accurate positions
Honest position preferences:- Help your organization plan
- Avoid awkward situations
- Build trust with teammates
Review notifications
Balance staying informed with avoiding overload:- Enable critical notifications
- Disable unnecessary ones
- Review periodically as needs change
Troubleshooting
Profile changes not saving?
- Check internet connection
- Refresh the page
- Try again
- Contact support if persistent
Not receiving notifications?
- Check notification settings
- Verify email address
- Check spam folder
- Ensure emails aren’t blocked
Photo not uploading?
- Check file format (JPG, PNG)
- Verify file size limit
- Try a different image
- Clear browser cache
Related guides
- Organization Members — How profiles work in organizations
- Roles & Permissions — Understanding your access
- Invitations — Responding to gig invitations