Accessing your profile
- Click your name or avatar in the navigation
- Select Profile or My Profile
- View and edit your personal information
Profile information
Basic details
Name Your display name throughout Soundcheck:- First name and last name
- How teammates see you
- Appears in invitations and assignments
- Used for notifications
- Login credential
- How invitations reach you
- Displayed in member lists
- Shows on assignments
- Helps teammates recognize you
Updating basic info
- Open your profile
- Click Edit or the edit icon
- Update your information
- Save changes
Position preferences
What are position preferences?
Indicate which roles you can fill:- “I play drums and percussion”
- “I do sound engineering”
- “I can cover bass and guitar”
Why set positions?
For you:- Shows your capabilities
- May affect invitation suggestions
- Helps with team planning
- Identifies available skills
- Aids in last-minute staffing
Managing your positions
- Go to your profile
- Find Positions or Skills section
- Select positions you fill
- Save your preferences
Updating position preferences
As your skills change:- Add new positions you’ve learned
- Remove positions you no longer fill
- Keep your profile accurate
Notification preferences
Types of notifications
Soundcheck sends notifications for:- Gig invitations
- Invitation updates
- Gig changes
- Team updates
- Organization announcements
Notification channels
In-App Notifications- Appear within Soundcheck
- Visible when logged in
- Quick access to updates
- Sent to your registered email
- Important for time-sensitive items
- Reach you when not logged in
Managing notifications
- Go to your profile or settings
- Find Notifications or Preferences
- Toggle notification types on/off
- Set email frequency preferences
- Save changes
Recommended settings
| Notification Type | Recommended |
|---|---|
| Gig invitations | Always on |
| Invitation responses | On for managers |
| Gig changes | Always on |
| Weekly digest | Personal preference |
Account security
Password
Your account is secured by your password:- Use a strong, unique password
- Don’t share with others
- Change periodically
Changing your password
- Go to profile settings
- Find Security or Password
- Enter current password
- Enter new password
- Confirm new password
- Save changes
Session management
If you suspect unauthorized access:- Change your password immediately
- Log out of all sessions
- Review recent activity
Profile visibility
Who sees your profile?
Within your organizations:- Members can see your name and photo
- Admins/owners see more details
- Contact info visible to those who need it
Privacy considerations
- Your profile is visible to organization members
- External contacts see limited info
- Soundcheck doesn’t share data publicly
Managing multiple organizations
Viewing your organizations
If you belong to multiple organizations:- Go to your profile or settings
- Find Organizations section
- See all organizations you’re part of
Organization-specific settings
Some settings apply per organization:- Your role may differ by organization
- Position preferences may vary
- Notification settings may differ
Switching context
When working in Soundcheck:- Always be aware of which organization is active
- Your profile is consistent across organizations
- But permissions depend on your role in each
Profile best practices
Keep information current
- Update contact info when it changes
- Refresh your profile photo periodically
- Keep position preferences accurate
Use a professional photo
Your photo appears:- In member lists
- On gig assignments
- In notifications
Set accurate positions
Honest position preferences:- Help your organization plan
- Avoid awkward situations
- Build trust with teammates
Review notifications
Balance staying informed with avoiding overload:- Enable critical notifications
- Disable unnecessary ones
- Review periodically as needs change
Troubleshooting
Profile changes not saving?
- Check internet connection
- Refresh the page
- Try again
- Contact support if persistent
Not receiving notifications?
- Check notification settings
- Verify email address
- Check spam folder
- Ensure emails aren’t blocked
Photo not uploading?
- Check file format (JPG, PNG)
- Verify file size limit
- Try a different image
- Clear browser cache
Related guides
- Organization Members — How profiles work in organizations
- Roles & Permissions — Understanding your access
- Invitations — Responding to gig invitations