Accessing your profile
- Click your name or avatar in the navigation
- Select Profile or My Profile
- View and edit your personal information
Profile information
Basic details
Name Your display name throughout Soundcheck:- First name and last name
- How teammates see you
- Appears in invitations and assignments
- Used for notifications
- Login credential
- How invitations reach you
- Displayed in member lists
- Shows on assignments
- Helps teammates recognize you
Updating basic info
- Open your profile
- Click Edit or the edit icon
- Update your information
- Save changes
Position preferences
What are position preferences?
These tell your org which roles you can fill:- “I play drums and percussion”
- “I do sound engineering”
- “I can cover bass and guitar”
Why set positions?
For you:- Shows your capabilities
- May affect invitation suggestions
- Helps with team planning
- Identifies available skills
- Supports last-minute staffing
Managing your positions
- Go to your profile
- Find Positions or Skills section
- Select positions you fill
- Save your preferences
Updating position preferences
As your skills change:- Add new positions you’ve learned
- Remove positions you no longer fill
- Keep your profile accurate
Notification preferences
Engagement notifications (invitations, crew offers, availability checks) use organization-wide defaults. Owners and admins configure them under Settings → Organization → Notifications (/settings/organization/notifications).
There is no per-user notification preferences page in the current web app. The personal /settings page covers Appearance only; do not expect notification toggles there.
What org defaults control
For each engagement kind, admins can set default channels:- SMS
- Push
Recommended org defaults
Payments
Your profile is where you set up how you get paid for gigs and see what you’ve earned. These cards appear when your organization has payments enabled.Get set up to be paid
You control your own payout destination. Organization admins never edit it for you. There are two ways to receive payouts:- Stripe Connect: open the Stripe Connect card and click Connect to complete Stripe’s hosted onboarding (identity, tax details, and bank account). Your status shows as Setup Incomplete until Stripe marks the account active; payouts are held until then. Use Continue to finish an incomplete setup.
- Bank account (direct deposit): add your bank account under the Bank Accounts card. Soundcheck registers it for payouts; there is no micro-deposit step on the member side. The badge shows Ready when the account can receive direct deposits, or Pending / Failed while registration is still in progress.
How payments work
Bank verification, payout methods, and history.
Payment history and earnings
Your profile shows a financial summary of your work: completed payouts, anything still pending, and your total earnings. The organization keeps the matching record on its side, so both you and your admins can trace any payout back to the gig it came from.Calendar sync
Your profile and settings include a calendar sync card for generating a private iCal feed of your Soundcheck gigs. You can:- Generate a private feed URL
- Subscribe from Apple Calendar, Google Calendar, or Outlook
- Rotate the token if the URL was shared by mistake
Calendar feed subscription
Learn how to subscribe from external calendar apps.
Account security
Password
Your account is secured by your password:- Use a strong, unique password
- Don’t share with others
- Change periodically
Changing your password
- Go to profile settings
- Find Security or Password
- Enter current password
- Enter new password
- Confirm new password
- Save changes
Session management
If you suspect unauthorized access:- Change your password immediately
- Log out of all sessions
- Review recent activity
Profile visibility
Who sees your profile?
Within your organizations:- Members can see your name and photo
- Admins/owners see more details
- Contact info visible to those who need it
Privacy considerations
- Your profile is visible to organization members
- External contacts see limited info
- Soundcheck doesn’t share data publicly
Managing multiple organizations
Viewing your organizations
If you belong to multiple organizations:- Go to your profile or settings
- Find Organizations section
- See all organizations you’re part of
Organization-specific settings
Some settings apply per organization:- Your role may differ by organization
- Position preferences may vary
- Notification settings may differ
Switching context
When working in Soundcheck:- Always be aware of which organization is active
- Your profile is consistent across organizations
- But permissions depend on your role in each
Profile best practices
Keep information current
- Update contact info when it changes
- Refresh your profile photo periodically
- Keep position preferences accurate
Use a professional photo
Your photo appears:- In member lists
- On gig assignments
- In notifications
Set accurate positions
Honest position preferences:- Help your organization plan
- Avoid awkward situations
- Build trust with teammates
Review notifications
Members rely on org-wide defaults set under Settings → Organization → Notifications. If you are an owner or admin, review those defaults periodically so the team stays informed without overload.Troubleshooting
Profile changes not saving?
- Check internet connection
- Refresh the page
- Try again
- Contact support if persistent
Not receiving notifications?
- Ask an owner or admin to check Settings → Organization → Notifications
- Verify email address on your profile
- Check spam folder
- Ensure device push permissions are on (mobile)
Photo not uploading?
- Check file format (JPG, PNG)
- Verify file size limit
- Try a different image
- Clear browser cache
Related guides
- Organization Staff: how profiles work in organizations
- Roles & Permissions: understanding your access
- Invitations: responding to gig invitations