Notification overview
Soundcheck keeps you informed through:- In-app notifications — Updates within the platform
- Email notifications — Messages to your inbox
Types of notifications
Gig invitations
When you receive:- You’re assigned to a position on a gig
- Someone invites you to participate
- Gig title and date
- Your assigned position
- Performance fee (if specified)
- Actions to respond
Invitation responses
When you receive:- A team member responds to your invitation (for admins/owners)
- Someone accepts, declines, or marks tentative
- Who responded
- Their response
- Gig affected
Gig updates
When you receive:- Details change on a gig you’re part of
- Date, time, or location updates
- Timeline modifications
- What changed
- New information
- Link to view gig
Team changes
When you receive:- You’re added or removed from a gig
- Someone else is assigned to your gig
- Team configuration changes
- What changed
- Who’s involved
- Updated team status
Organization announcements
When you receive:- Important updates from your organization
- New features or changes
- Administrative notifications
Notification channels
In-app notifications
Appear when you’re using Soundcheck:- Bell icon shows notification count
- Click to see recent notifications
- Mark as read when viewed
- Access notification history
- Immediate when logged in
- Contextual links to take action
- Doesn’t clutter email
Email notifications
Sent to your registered email:- Detailed information
- Links to Soundcheck
- Reach you when not logged in
- Works when you’re offline
- Permanent record
- Mobile access
Managing notification settings
Accessing settings
- Go to your profile or account settings
- Find Notifications or Preferences
- View and modify settings
Configuring email notifications
Choose what triggers emails:| Setting | Options |
|---|---|
| Gig invitations | On/Off |
| Invitation responses | On/Off |
| Gig changes | On/Off |
| Team updates | On/Off |
| Summary emails | Daily/Weekly/Off |
Configuring in-app notifications
Typically always on, but you can control:- Sound alerts
- Desktop notifications (browser)
- Badge counts
Responding to notifications
Gig invitation notifications
When you receive a gig invitation:Update notifications
When you receive an update:- Review what changed — Note the modification and check if it affects you
- Take action if needed — Update your calendar, communicate with your team, adjust your plans
Email notification tips
Ensure delivery
- Add Soundcheck to your contacts
- Check spam/junk folders
- Whitelist notification emails
- Verify email address is correct
Organize your inbox
- Create a filter for Soundcheck emails
- Label or folder for easy finding
- Don’t let notifications get buried
When emails aren’t arriving
Check:- Notification settings (are they on?)
- Spam/junk folder
- Email address accuracy
- Unsubscribe status
Notification best practices
For team members
Do:- Enable gig invitation notifications
- Respond promptly to invitations
- Review update notifications
- Ignore invitation notifications
- Let responses pile up
- Miss important changes
For admins/owners
Do:- Enable response notifications
- Monitor team availability
- Stay informed on gig status
- Get overwhelmed—adjust frequency
- Miss critical responses
- Ignore declining trends
Notification frequency
Real-time notifications
Sent immediately:- Gig invitations
- Important updates
- Time-sensitive changes
Batched notifications
Combined into digest emails:- Daily summaries
- Weekly recaps
- Non-urgent updates
Customizing frequency
Find the right balance:- Critical items: Always real-time
- Updates: Based on preference
- Summaries: Daily or weekly
Mobile notifications
Accessing on mobile
Soundcheck notifications work on mobile:- Email to your phone
- Browser notifications (if enabled)
- Mobile-friendly notification viewing
Mobile tips
- Enable email on your phone
- Allow browser notifications
- Check Soundcheck when notified
Troubleshooting
Not receiving notifications?
Check these:- Notification settings in Soundcheck
- Email address is correct
- Spam/junk folder
- Email provider isn’t blocking
- You haven’t unsubscribed
Too many notifications?
Try:- Adjust notification settings
- Turn off non-essential types
- Switch to digest emails
- Unsubscribe from summaries
Notifications delayed?
Consider:- Email server delays
- Browser notification settings
- Internet connection
- Time zone settings
Can’t find a notification?
Look in:- Notification history (in-app)
- Email archive/search
- Spam/junk folder
- Different organization context
Notification types reference
| Type | Trigger | Default |
|---|---|---|
| Gig invitation | Assigned to gig | On |
| Invitation sent | You send invite | Off |
| Response received | Member responds | On (admins) |
| Gig updated | Details change | On |
| Gig cancelled | Event cancelled | On |
| Team changed | Assignment changes | On |
| Weekly summary | Scheduled | Varies |
Related guides
- Your Profile — Managing notification settings
- Team Building — Understanding invitations
- Invitations — Invitation system details