Chat

Chat in Soundcheck keeps conversations attached to the work they’re about. A discussion about tonight’s load-in lives on tonight’s gig — not buried under unrelated texts.

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Two flavors of chat

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Per-gig threads

Every gig has a dedicated chat thread. Open the gig → Chat tab. Use it for:

• Confirming load-in time with the crew.
• Coordinating who’s bringing what gear.
• Quick “I’m 10 min out” check-ins from the road.
• Posting the photo of tonight’s setlist for the back line to see.

Because the thread lives on the gig, anyone added later sees the full history.

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Direct messages

DMs are for one-off conversations that don’t belong to a specific gig — checking in with a sub, asking a venue contact a quick question, talking to a sponsor lead. Open the chat icon in the sidebar (web) or the chat tab (mobile) → New message → search for the person.

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Mentions

Type @ and start typing a name to tag someone. They’ll get a push notification (mobile) and a notification in their Mailbox (web). Mentions work in both gig threads and DMs.

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Attachments

Drag a file into the message box, or tap the paperclip icon on mobile. Supported types:

• Images (JPEG, PNG, HEIC)
• PDFs
• Common document and spreadsheet types

Attachments uploaded to a gig thread also appear in the gig’s Files tab.

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Mobile vs web parity

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Privacy

• Direct messages are visible only to participants.
• Gig threads are visible to anyone staffed on the gig and to organization owners/admins (gig records are organization data).
• Deleted messages remain visible to admins for a short retention window for moderation purposes.

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Next steps