iOS
- Open the App Store on your iPhone or iPad.
- Search for Soundcheck (by Soundcheck Live).
- Tap Get → Install.
- Open the app once installation finishes.
Android
- Open the Google Play Store.
- Search for Soundcheck (by Soundcheck Live).
- Tap Install.
- Open the app from your launcher or the Play Store install screen.
First launch
When you open the app for the first time, you’ll see the sign-in screen.1
Sign in
Use the same account as the web app. iOS: email + password, Google, or Apple. Android: email + password or Google (no Apple sign-in on native Android). New here? Tap Create account instead.
2
Choose your organization
If you belong to multiple organizations, pick which one to open first. You can switch later from the profile menu.
3
Grant permissions
The app will ask for a few permissions over time. See the next section for what each one is for.
Permissions Soundcheck asks for
You can change any of these later in your device’s system settings → Soundcheck.
Trouble signing in
I don't see the verification email
I don't see the verification email
Check your spam folder for the verification message from Soundcheck. Add
notifications@soundcheck.live to your contacts so product mail isn’t filtered. If you still don’t see it, request a new code from the sign-in screen. Google or Apple sign-in fails
Google or Apple sign-in fails
Google (iOS and Android): Confirm you’re signed in to the right Google account on the device. Apple (iOS only): Confirm you’re signed in to the right Apple ID. Android native does not offer Apple sign-in. If you previously signed up with email, you may need to sign in with email first and then link Google or Apple from your profile.
I'm in the wrong organization after sign-in
I'm in the wrong organization after sign-in
Open the profile menu → Switch organization. If the organization you expect isn’t listed, ask an owner to confirm your membership and re-send the invitation.
Updating the app
App updates ship through the App Store and Google Play. Enable automatic updates on your device so you stay current. Older versions may stop receiving certain push notifications when the backend evolves.Next steps
Enable push notifications
Configure which alerts you want to receive.
Tour the app
See what the mobile app does best.