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The Soundcheck mobile app is free to install. Sign in with the same account you use on the web: email + password, or a code texted to your phone, on any platform; Google on iOS and Android; Apple on iOS native only (no Apple button on Android native); web sign-in includes Google and Apple. No separate signup.

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iOS

  1. Open the App Store on your iPhone or iPad.
  2. Search for Soundcheck (by Soundcheck Live).
  3. Tap Get → Install.
  4. Open the app once installation finishes.
Requires a recent version of iOS. If the App Store won’t let you install, update iOS from Settings → General → Software Update.

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Android

  1. Open the Google Play Store.
  2. Search for Soundcheck (by Soundcheck Live).
  3. Tap Install.
  4. Open the app from your launcher or the Play Store install screen.
Requires a recent version of Android. If Play won’t let you install, update Android from Settings → System → Software update.

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First launch

When you open the app for the first time, you’ll see the sign-in screen.
1

Sign in

Use the same account as the web app. Choose Email to sign in with your password, or Phone to get a text with a code (tap Send Code, then Verify). iOS also offers Continue with Google and Continue with Apple. Android offers Continue with Google (no Apple sign-in on native Android). New here? Tap Sign up instead.
2

Check your organization

The app opens in your active organization. If you belong to more than one, tap the organization name at the top of Gigs or Inbox to switch, or open You → Organizations.
3

Grant permissions

The app will ask for a few permissions over time. See the next section for what each one is for.

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Permissions Soundcheck asks for

You can change any of these later in your device’s system settings → Soundcheck.

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Trouble signing in

Check your spam folder for the verification message from Soundcheck. Add no-reply@soundchecklive.io to your contacts, or mark soundchecklive.io as a safe sender, so product mail isn’t filtered. If you still don’t see it, request a new code from the sign-in screen.
Google (iOS and Android): Confirm you’re signed in to the right Google account on the device. Apple (iOS only): Confirm you’re signed in to the right Apple ID. Android native does not offer Apple sign-in. If you previously signed up with email, you may need to sign in with email first and then link Google or Apple from your profile.
Tap the organization name at the top of Gigs, or open You → Organizations. If the organization you expect isn’t listed, ask an owner to confirm your membership and re-send the invitation.
Gig links, reply links, and organization invitation links in Soundcheck emails open in the app when it is installed. If you are signed out, sign in and the app takes you to the page the link was for.

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Updating the app

App updates ship through the App Store and Google Play. Enable automatic updates on your device so you stay current. Older versions may stop receiving certain push notifications when the backend evolves.

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Next steps

Enable push notifications

Configure which alerts you want to receive.

Tour the app

See what the mobile app does best.