Gig payments let organization admins turn accepted gig assignments into trackable payouts. Soundcheck keeps the payout history tied to the gig, routes Stripe payments through the organization’s saved funding method, and preserves each member’s full performance fee.Documentation Index
Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
Use this file to discover all available pages before exploring further.
How payments fit into a gig
Payments start with the team you build for a gig:- Add positions and performance fees in the gig Team section.
- Invite members and wait for them to accept.
- Review eligible payouts from the gig payment controls.
- Choose a payment method.
- Confirm the payment run and track settlement.
Before you send Stripe payouts
Stripe payouts require setup for both the organization and each paid member.Organization setup
An organization owner or admin should:- Enable gig payments on a plan that supports managed payouts.
- Connect the organization’s Stripe account.
- Add at least one payout funding method in Organization details → Payments.
- Choose the default currency used for new payment records.
Member setup
Each member who will be paid through Stripe must complete Stripe Connect onboarding from their profile. Members who have not completed onboarding remain visible in the payment review, but they cannot be included in a Stripe payout run.Sending a gig payout
1. Review payable members
Open the gig, go to the Team section, and choose the Stripe payment action. Soundcheck shows each member’s payout row with:- Member name and position context
- Outstanding payout amount
- Invitation and payment status
- Eligibility notes, such as incomplete Stripe setup or an already-paid payout
2. Choose who to pay
Use the member selection step to include every eligible member or select only the payouts you want to send now. Ineligible rows are shown for context so you can fix setup issues before a future run.3. Select the funding method
On the review step, choose the saved organization funding method that should fund the payout run. The confirmation summary updates when the funding method changes:- Card-funded payouts show the configured platform fee percentage and amount.
- ACH-funded payouts show a
0%platform fee and$0.00platform fee amount.
4. Confirm payment
Click Send Payments to submit the selected payouts. Stripe payouts may remain in progress while Stripe confirms settlement. If Stripe requires extra authentication for the selected funding method, Soundcheck will prompt you to continue through Stripe and then refresh the payout status.Fees and member amounts
Members are paid the full performance fee shown on the gig.| Funding method | Platform fee shown to admin | Who absorbs the fee |
|---|---|---|
| Card | Configured card percentage | Organization |
| ACH | 0% | Soundcheck |
0% platform fee.
Crew offer payouts
Accepted crew offers with a positive fee can create payable ledger items. Gig finance totals include those offer payouts alongside accepted invitation performance fees. Soundcheck deduplicates offer-backed ledger entries against accepted invitations so the same payable is not counted twice.Crew offers
Learn how owners and admins manage open shifts and job offers from the gig team workflow.
Stripe fee attribution
Stripe charge retrieval improves fee attribution in payout history. When Stripe webhook data includes related charge and balance transaction details, Soundcheck can show more accurate processing context in ledger and payment history views.Payment statuses
After a payout is submitted, Soundcheck keeps the gig payment history in sync with Stripe and ledger updates.| Status | Meaning |
|---|---|
| Unpaid | No payment has been submitted yet. |
| Processing | Stripe has received the payout request and settlement is pending. |
| Paid | Stripe confirmed settlement and the payout was recorded. |
| Failed | Stripe rejected or failed the payout. You can review the error and retry when the issue is fixed. |
| Voided | The payout record was cancelled and should not be paid. |