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Gig payments turn the fees on a gig’s roster into trackable payouts to your crew. You fund payouts from your organization’s connected accounts, send them from the gig’s Finances tab, and Soundcheck keeps the payment history tied to the gig. Crew are always paid the full performance fee.
Payments features are enabled per organization. Direct Deposit (ACH) payouts require the bank accounts feature; card-funded payouts require the gig payments feature. If you don’t see payout actions, contact support.

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How money flows through a gig

1

Fees are set when you staff

Performance fees on accepted invitations and crew offers become payable items on the gig.
2

Review payables in Finances

Open the gig’s Finances tab to see each crew member’s payout row — name, position, outstanding amount, and status.
3

Send the payout

Pay a row (or Mark all paid in bulk), choosing a payment method and confirming.
4

Track to settled

Soundcheck tracks each payout to completion and updates the gig’s payment history. Once every payout clears, the gig can be settled.

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Two payout methods

Direct-deposit payouts are free to your organization — Soundcheck covers the ACH fee, and members are paid in full. Card-funded payouts show the platform fee in the confirmation summary before you send.
Manual methods (cash, or paid outside Soundcheck) are also available — they simply record that the member was paid, without moving money through Soundcheck.

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Connecting and verifying a bank account (Direct Deposit)

Direct Deposit pays from a bank account your organization connects, into each member’s own bank account. Bank accounts come in two scopes:
  • Organization source accounts — the accounts you pay from. An owner manages these in Settings → Organization → Payments, under Bank Accounts (“Add and manage bank accounts used for member payouts”).
  • Member payout accounts — the accounts each person is paid into. Members add their own in Profile → Payments (“Add and manage the bank accounts where you receive payouts”). These are personal to the member, not shared with the org.

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Add an account

1

Enter the account details

Provide the account holder name, account type (Checking or Savings), an optional nickname, the routing number (9 digits), and the account number.
2

Set a default

Mark it as the default payout account. Your first account is set as default automatically.
A newly added account starts as Pending and must be verified before it’s used for real payouts.

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Verify with micro-deposits

1

Wait for the deposits

Soundcheck sends two small micro-deposits to the account. They typically arrive in 1–3 business days.
2

Validate the amounts

On the Pending account, choose Validate Deposit. In the Validate Micro Deposit dialog, enter the two amounts exactly as they appear on your statement, then submit.
3

Account becomes Verified

Once the amounts match, the account’s badge flips to Verified.
Each account row carries a verification badge so you always know where it stands:
A direct-deposit payout runs from a verified organization source account. Until your org has a connected, verified source account set as the default, Soundcheck will prompt you to “Set a default payout account before payouts can be sent” and the payout can’t go out. Add and verify a bank account before your first direct-deposit run.

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Sending a payout

1

Open Finances and review rows

On the gig, open Finances. Each payable member shows their outstanding amount, invitation/payment status, and any eligibility note (e.g. the member hasn’t added a bank account yet).
2

Choose who to pay

Pay a single row, or use Mark all paid to run everyone eligible at once. Rows that aren’t ready are shown for context so you can fix them first.
3

Pick the method and confirm

Choose Direct Deposit or a card funding method. The confirmation summary reflects the method — card shows the platform fee; direct deposit is free. Confirm to submit.
A member can only be paid once they’ve accepted and, for direct deposit, added a bank account to receive into. Rows without member bank info read “Member must add a bank account.”

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Payout statuses

After a payout is submitted, Soundcheck keeps the gig’s payment history in sync:
Partial payments are supported for manual methods only — direct deposit and card payouts send the full amount.

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Crew offer payouts

Accepted crew offers with a positive fee create payable items too, and they’re included in the gig’s finance totals alongside accepted invitation fees. Soundcheck de-duplicates an offer-backed payable against a matching invitation so the same amount is never counted twice.

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Common issues

Confirm they accepted the invitation, have an unpaid amount, and — for direct deposit — added a bank account.
Add and verify a bank account in Settings → Organization → Payments (or connect a card funding method) before sending payouts.
That’s expected — ACH settles in 2–3 business days. The history updates when it settles or fails.

Building teams

Where performance fees are set.

Post-event closeout

Payouts must clear before a gig settles.

Organization setup

Connect your org’s payment sources.