Quick reference for terminology used throughout the Soundcheck platform.Documentation Index
Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
Use this file to discover all available pages before exploring further.
A
Active
A user-facing gig status for events that are ready for normal gig workflows such as team management, invitations, notifications, resources, and payments.Addressable Channel
An email address or phone number on a person — the minimum identity Soundcheck needs to deliver an invitation. During operator imports, member rows without either an email or a phone are silently skipped because no invitation can be sent.Admin
A user role with elevated permissions in an organization. Admins can manage gigs, setlists, teams, and members, but cannot access billing or delete the organization. See Roles & Permissions.Assignment
The connection between a person and a position for a specific gig. When you assign someone to a position, you create an assignment.Availability Request
A scheduling request asking selected members whether they are available for a day or time window. Responses update the member’s availability calendar.Attachment
A file uploaded to a gig for team reference. Common attachments include contracts, stage plots, and venue maps. See Attachments & Timeline.B
Backup (Call Order)
A secondary assignee for a gig position who may be contacted if the primary assignee declines. Set using call order numbers.Billing Cycle
The recurring period for subscription payments. Options typically include monthly or annual billing.Booking Page
A public web page for your organization where potential clients can learn about your services and submit inquiries. See Booking Page.C
Calendar
The visual schedule view in Soundcheck showing all gigs in month, week, or list format. See Calendar.Call Order
The priority ranking for position assignments. Call order 0 is primary; higher numbers are backups who receive invitations if earlier assignees decline.Call List
A saved configuration of positions and assigned members with priority ordering (call order) that can be quickly applied to new gigs. Define primary and backup members for each position. Pro tier feature. See Call Lists.Calendar Feed
A private iCal subscription URL that lets a user see Soundcheck gigs in Apple Calendar, Google Calendar, Outlook, or another calendar app.Chat
Per-gig threads and direct messages inside Soundcheck. Gig threads live on each gig’s page and are visible to staffed members + admins; direct messages are private to participants. See Chat.Crew Offer
A staffing offer for an open shift or direct job offer. Accepted crew offers can add a member to a gig and create payable ledger items.Customer
A person or business that books your organization. Customers are tracked in the CRM and can be linked to gigs.D
Dashboard
The main landing page after login, showing an overview of upcoming gigs, pending invitations, and quick actions. Pro and Team tiers include enhanced analytics.Draft
A gig status for events still being planned before they are published as active.Duration
The length of time for a song, set, or entire setlist. Soundcheck automatically calculates set and setlist durations from individual song durations.E
Engagement
An umbrella term for any actionable item awaiting a response: an invitation, a crew offer, or an availability request. All three share the same statuses and live in the unified inbox at/engagements. See Engagements.
Engagement Inbox
The unified/engagements view that surfaces every pending invitation, crew offer, and availability request for a user — the single place to act on requests rather than chasing emails. See Engagements.
Event
Another term for a gig. See Gig.External Contact
A person invited to a gig who does not have a Soundcheck account. They receive invitations via email only and have limited platform access.F
Fee Notes
Additional information about a performance fee, such as payment terms, deposit requirements, or special conditions.Free Plan
The entry-level Soundcheck subscription with core features including gig management, setlists, and basic team coordination at no cost.G
Gig
A scheduled performance or event managed in Soundcheck. Gigs include details like date, time, venue, team assignments, setlists, and attachments. See Gig Management.Gig Coordinator
An organization role for users who can manage gig operations, setlists, teams, call lists, availability requests, and CRM operations without access to billing, P&L, payouts, or member administration.I
Invitation
A request for someone to join an organization or participate in a gig. Organization invitations add members; gig invitations assign people to positions. See Invitations.Invitation Status
The current state of an invitation: Pending, Accepted, Declined, Tentative, Expired, or Revoked.Inventory Assignment
A link between an inventory item and a gig, person, or operational use case. Assignments help track where gear or assets are expected to be.K
Key
The musical key of a song (C, Am, F#, etc.). Tracked in the song library to help with setlist planning and preparation.L
Lead
A potential booking opportunity or inquiry tracked in Soundcheck. Available on Team and Enterprise plans. See Lead Tracking.Lead Status
The current stage of a lead in the sales pipeline: New, Contacted, Qualified, Negotiating, Won, or Lost.List View
A calendar display option showing gigs in a chronological scrollable list rather than a visual calendar.M
Media Link
A URL attached to a song pointing to external resources like chord charts, lyrics, audio files, or video references.Member
A person who belongs to a Soundcheck organization. Also refers to the basic user role with limited permissions. See Members.Month View
A calendar display option showing all gigs within a calendar month grid.N
Notification
An alert informing you of important events like gig invitations, response updates, or schedule changes. Delivered in-app and/or via email. See Notifications.O
Organization
The foundational unit in Soundcheck representing your band, company, or act. All gigs, setlists, teams, and settings belong to an organization. See Organization Setup.Owner
The highest permission level in an organization with full control including billing, settings, and the ability to delete the organization.P
Pending
A status indicating something is awaiting action. A pending invitation hasn’t been responded to; a pending gig may need confirmation.Performance Fee
The compensation amount for a team member’s participation in a gig, specified when making assignments.Position
A defined functional role within an organization that can be assigned for gigs or member profiles, such as Lead Vocals, Drums, or Sound Engineer. See Positions.Pro Plan
The mid-tier Soundcheck subscription including call lists and dashboard analytics.Profile
Your personal information and settings in Soundcheck, including name, photo, contact info, and position preferences. See Your Profile.Proof of Work
Soundcheck’s term for verified prior contribution that accrues to a member’s profile through actual gig history rather than self-reported credentials. Foundational to the Soundcheck Thesis.Push Notification
Native mobile alerts delivered to iOS and Android devices for time-sensitive events: invitations, crew responses, chat mentions, gig changes. Per-category toggles live in Notifications; enable and troubleshoot at Push notifications.R
Reputation Graph
The computed history of who has worked with whom, on which gigs, and with what outcome — the foundation of trust-based coordination in Soundcheck. Reputation is a function of verified history, not self-reported claims. See the Soundcheck Thesis.Role
A permission level defining what a user can do in an organization: Owner, Admin, Gig Coordinator, or Member.S
Sponsor
A person or organization that supports events, seasons, or campaigns financially or in kind.Sponsor Commitment
An agreed sponsor contribution, such as cash, goods, or services. Sponsor commitments are financial records visible to owners and admins.Set
A grouping of songs within a setlist, typically representing a performance segment (e.g., “Opening Set,” “Acoustic Set”). See Building Setlists.Setlist
An organized collection of songs arranged for a performance, divided into sets with order and timing information. See Setlist Management.Song
An entry in your organization’s song library containing title, artist, duration, key, tempo, and media links.Song Library
Your organization’s central repository of all performable songs. See Song Library.Status
The current state of an item. User-facing gig statuses include Draft, Active, and Template. Invitation statuses include Pending, Accepted, Declined, and Tentative.Subscription
Your Soundcheck payment plan (Free, Pro, or Team) determining available features. See Subscription Plans.T
Team
The group of people assigned to work a specific gig, or generally the people in your organization.Team Plan
The highest Soundcheck subscription tier including lead tracking, multiple admins, and priority support.Template
A reusable gig structure created from an existing gig. Templates are used to create new draft gigs.Tempo
The speed of a song measured in beats per minute (BPM). Tracked in the song library.Tentative
An invitation response indicating possible but not confirmed availability.Timeline
A schedule of activities for a gig day, including items like load-in, sound check, and set times. See Attachments & Timeline.U
Universal Event Format (UEF)
The canonical JSON shape that operator data is transformed into before it reaches Soundcheck’s normalized tables. Both the wizard at/imports and partner sync feeds emit UEF, so they share writer semantics and dedup behavior. See the UEF reference.
V
Venue
The location where a gig takes place. Venue directory records can include reusable location details, contacts, and notes, and can be linked to gigs.W
Week View
A calendar display option showing gigs within a seven-day period with time slots visible.Related guides
- Key Concepts — Core concepts explained
- FAQ — Common questions answered
- Platform tour — Feature walkthrough