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Note: Saved team presets with call order are a Pro tier feature. Upgrade to Pro or Team to apply them on gigs. Manual team building on each gig still works on Free.
There is no dedicated Call Lists page in the current web app. /teams/call-lists redirects to /gigs. Do not look for a Call Lists tab or + Create Call List control.
Roster templates live on the Teams page (+ New template), for example House Crew (5) and Festival A-Team (6) with required position rows. To staff a gig from a saved roster, apply a saved Team from Manage Team.

What is a call list?

A call list (saved team) is a reusable lineup: which members to contact for each position, and in what order. Call order sets a primary assignee and backups, so if your first choice declines, you already know who’s next. Example:
When you apply a saved team to a gig, every list member not already on the gig is added: primaries land Invited, backups land Standby. Standby backups are not messaged at apply time. If a primary later declines, Soundcheck promotes the next standby to pending and notifies them.

Why use saved teams?

Saved teams cut repeat work on gigs that use the same lineup shape. Priority order. Call order 0 is your first choice; 1, 2, and so on are backups if someone declines. Speed. Apply a saved team instead of rebuilding the same lineup by hand every time. Consistency. Regular lineups keep the same positions and people across gigs. Less scramble. When the primary can’t make it, you already know who to try next.

Apply a saved team on a gig

1

Open Manage Team

On the gig, choose Build team (or Manage Team).
2

Pick a saved Team

Apply a saved Team preset from inside Manage Team. Positions and members populate from that preset.
3

Adjust fees and details

Set performance fees, fee notes, and any gig-specific instructions. Saved teams do not carry pay rates.
4

Continue and send

Choose Continue → Review & send invites → Save & Send when the lineup is ready.
Save & Send on Review & send invites is the step that notifies the crew.

Save a gig’s staffing as a team

You do not have to build a saved team from scratch. On a gig whose Staffing board already has shifts, choose Save as team in the Staffing header. The team form opens pre-filled with one seat per position and whoever is on each shift (accepted first, then pending). See Staffing and shifts.

Understanding call order

How call order works

Example scenario

Position: Lead Guitar
  • Call Order 0: John (Primary)
  • Call Order 1: Marcus (Backup)
  • Call Order 2: Chris (Second Backup)
What happens:
  1. On apply, John is added as Invited (primary) and gets the invitation flow
  2. Marcus and Chris are added as Standby (backups). They are on the gig; they are not messaged at apply time
  3. If John declines, Soundcheck promotes the next standby (Marcus) to pending and notifies them. You do not have to promote by hand for that decline path

What gets applied

When you apply a saved team:
  • All positions are added to the gig
  • Every list member not already on the gig is added
  • Primaries (Call Order 0) land Invited and get the invitation flow
  • Backups (Call Order 1+) land Standby. They are not messaged at apply time. If a primary declines, the next standby is promoted to pending and notified
  • Re-apply does not duplicate people already on the roster
  • Positions appear in the saved team’s order
The same apply path powers MCP apply_calllist_to_event (primaries INVITED, backups STANDBY).

What you still need to set

Saved teams don’t include (set per gig):
  • Performance fees
  • Fee notes or payment terms
  • Gig-specific instructions

Making adjustments

After applying a saved team, you can:
  • Change individual assignments
  • Add or remove positions
  • Set performance fees
  • Swap in a backup if needed
  • Add notes and details

Saved team examples

Standard band configurations

5-Piece Rock Band Jazz Quartet
  • Saxophone → Primary + 1 backup
  • Piano → Primary + 1 backup
  • Bass → Primary + 1 backup
  • Drums → Primary + 1 backup
Acoustic Duo
  • Vocals/Guitar 1 → Primary only
  • Vocals/Guitar 2 → Primary + 1 backup

Event-specific configurations

Wedding Full Production Festival Set
  • Full band positions with 2 backups each
  • Full crew positions with 2 backups each
  • Critical roles (Sound, Stage Manager) with 3 backups

Crew-only saved teams

Full Production Crew
  • Sound Engineer (FOH) → Primary + 2 backups
  • Monitor Engineer → Primary + 1 backup
  • Lighting Tech → Primary + 1 backup
  • Stage Manager → Primary + 2 backups
  • Backline Tech → Primary + 1 backup

Best practices

Create saved teams for common scenarios

Match presets to the gig types you run often:
  • Weekly residency lineup
  • Typical wedding configuration
  • Festival full band + crew
  • Stripped-down acoustic setup

Set realistic backup depth

How many backups do you need?

Keep saved teams updated

When team members change:
  • Update saved teams with new members
  • Adjust call orders based on availability patterns
  • Remove members who’ve left
  • Add new reliable collaborators

Use clear naming

Name saved teams so anyone in your organization understands:
  • Include the configuration type
  • Note the size or style
  • Be specific enough to differentiate
Good names:
  • “Wedding - 6 Piece with Horns”
  • “Club - Standard Trio”
  • “Corporate - Background Music Duo”

Troubleshooting

Saved team not showing members?

  • Members must be part of your organization
  • Removed members won’t appear
  • Re-open Manage Team and pick the preset again with current members

Can’t apply a saved team to a gig?

  • Verify you have edit access to the gig
  • Check that positions exist in your organization catalog under Settings → Positions
  • Confirm your plan includes saved team apply (Pro+)

Applied the wrong saved team?

  • Remove assignments from the gig team
  • Apply the correct saved team from Manage Team
  • Or manually adjust as needed

Backups not being contacted automatically?

Apply puts backups on the gig as Standby, so they are not messaged at apply time. That is expected. When an invited primary declines, Soundcheck promotes the next standby to pending and notifies them. You only need to promote by hand if you want a standby invited before anyone declines (or if there is no standby left).

Saved teams vs. manual assignment