Run of Show is rolling out by organization through the run-of-show feature. Where it isn’t enabled yet, a gig still has the simpler day-of timeline described below. Once your organization switches to Run of Show, the timeline is retired and Run of Show is always on. If you expect Run of Show but don’t see it, contact support.
How it’s organized
A run of show is a list of sections, and each section holds ordered items.- A section is a stretch of the night (Cocktail Hour, Dinner, Main Set). Give it a name so the crew can follow along, and add an optional heads-up note for that stretch.
- An item is a single cue within a section. Every item has a type:
Each item can carry timing, free-text notes, and its own attachments (a chart, a lyric sheet, a cue card).
Building the run of show
1
Enter edit mode
On the gig’s Details tab, find the Run of Show panel and choose Edit.
2
Add sections
Choose Add section and name each part of the night. Drag sections to reorder them.
3
Add items
Inside a section, choose Add item and pick its type. For a Song item, pick from the picker (see Relationship to setlists); for the others, give it a title.
4
Order and annotate
Drag items into the right order, add timing notes, and attach any files an item needs.
5
Done
Choose Done to leave edit mode. Your changes were already saved as you worked (see below).
Autosave and editing safely
You don’t press Save. As you edit, Run of Show autosaves in the background, showing its state (Saving…, Locked in, or Save missed with a *Retry) so you always know your work is captured. If a save can’t complete, Soundcheck warns you before you leave the page rather than losing the edit.When two people edit at once
Run of Show is often touched by more than one person around show time (a coordinator and a music director, say). If the run of show changed somewhere else while you were editing, Soundcheck detects the conflict and offers to merge your edits on top of the newer version instead of silently overwriting. You’ll see a heads-up (“Updated elsewhere. Your edits merged in; give the show flow a quick scan.”) so you can double-check the order. If you’d rather not merge, the save pauses and you can reload when ready.Templates
Most orgs run the same shapes of night over and over: a wedding reception, a corporate dinner, a festival slot. Templates let you save that shape once and reuse it, so a new gig starts from a real rundown instead of an empty page. Templates live under Run of Show in the sidebar, and they belong to your organization. Everyone who can manage gigs sees the same library. Template names are unique per organization (case-insensitively), so you can’t end up with two Wedding Receptions. Every organization starts with a Standard Show starter in that library: load-in through load-out, with doors at 6 PM. New empty gigs apply your organization’s default template automatically. The starter is an editable org copy — you can rename, change, or delete it. Soundcheck will not overwrite it after it is created, and a deleted starter is not restored.Creating a template
Two ways in:- New Template on the templates page creates an empty template and drops you straight into the editor to build it out.
- Save from a Gig: open a gig whose run of show you like, then choose Save as Template from the Run of Show section’s ⋯ menu. It copies every section, item, song, and attachment as it stands.
Saving from a gig flushes any pending edits first, so the template always captures what you actually see, not a half-saved draft.
Editing a template
Opening a template gives you the same editor as a gig’s run of show: same sections, items, item types, songs, attachments, drag-to-reorder, and autosave. The difference is that a template has a name and description at the top instead of a gig, and no gig date. You can also rename a template (or edit its description) from the ⋯ menu on the templates page without opening it.Applying a template to a gig
From a gig’s Run of Show section, choose Apply Template (or Use Template on an empty run of show), pick one, and confirm. Applying replaces the gig’s entire run of show, so if there’s already content there you’ll be asked to confirm explicitly. Times come across exactly as saved in the template, placed on the gig’s date:- The gig’s start time does not move them. A template with Show start at 10 PM lands with Show start at 10 PM, and anything that runs past midnight lands on the following day.
- If the template has sections on more days than the gig has, those sections move to the gig’s last day at their saved times.
- If the gig has no date at all, times can’t be placed on a day, so items come across without times. Set the gig’s date first if you need the timings.
Deleting a template
Delete on the templates page removes the template only. Gigs that already had it applied keep their run of show untouched. Applying copies content rather than linking to it.Relationship to setlists
Song items and setlists share one song library. When you add a Song item, the picker offers the songs from the gig’s linked setlists plus your organization’s song library, so the run of show and the setlist stay in sync rather than drifting into two different song lists. You can also add a new song to the library right from the picker while you build. The setlist is what you’re playing. The run of show is everything that happens, and when, with the songs slotted into their place in the night.Exporting
When you need a run of show on paper (for the stage, the sound board, or the client), choose Export to open the export builder. You control:- Which fields appear: time, item-type label, instructions, notes, and attachments.
- Type: font family, font size, and text alignment.
- Your organization’s logo on the header (on plans that support branded documents).
The day-of timeline
Alongside (or instead of) Run of Show, a gig’s Details tab includes a lighter Timeline section: a simple list of day-of segments with a name, start and end time, and notes:Switching from the timeline
An organization owner or admin makes the switch once, for the whole organization, from Settings → General → Profile → Run of Show → Switch to Run of Show. The card appears for organizations in the Run of Show rollout. When you confirm:- Every gig’s timeline is copied into its Run of Show, past gigs included. The items land in a section named Timeline, one per gig day, after anything the run of show already had (such as the sections from your default template). Times, end times, and notes carry over; an item that ran past midnight stays with the show day it belonged to.
- The Timeline section goes away on web and mobile for everyone in the organization. Crew still see the gig’s schedule: call sheets, day sheets, advance packets, and the crew schedule on mobile now read from Run of Show.
- Imports keep working. Schedule rows pulled from an uploaded file or connected source land in the gig’s Run of Show.
Attachments
Gig files (contracts, stage plots, tech riders, venue maps, promo materials) live on the gig too. Upload them to the Attachments section on the Details tab (drag-and-drop or browse), add a description, and the whole assigned team can view and download them, on web and on mobile.Attach PDFs and show documents for reference. For the existing beta tester group only, CheckAI file ingestion and E-sign are Private Preview features. Ordinary attachments do not analyze a file or send it for signature, and signup, plans, upgrades, support requests, or public demos do not grant preview access.
Related
Setlists
The song library Run of Show pulls from.
Gig overview
The tabbed gig detail this lives in.
AI file ingestion
Turn paperwork into a schedule automatically.