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Travel keeps the flights, hotel stays and ground transportation for each gig in one place. You record the itinerary on the gig, and the Travel page lists it across all your gigs. Soundcheck stores travel details; it does not book travel.

Where travel lives

  • On a gig. Open the gig, go to the Staffing tab and choose Travel. The view has a card each for lodging, Flights and Transportation. If your organization staffs gigs with invitations, the gig has no Staffing tab and these cards are on the Venue tab.
  • Across gigs. Open Travel in the sidebar, under Crew & contacts. Owners, admins, gig coordinators and finance members see three tabs: Flights, Hotels and Transportation. Other members see only their own hotel bookings.
  • In the mobile app. A gig shows its Lodging and Flights cards with the people on each stay and flight. People who can edit travel tap Edit on web to change them.

Flights

On the gig’s Flights card, choose Add flight and enter the airline, flight number, the From and To airports, and a booking reference. Add crew to the flight to build the passenger list. The Flights tab on the Travel page lists every flight on your gigs. Switch between upcoming and past flights, and search by flight, airport, gig or crew name.

Import flights from Brex Travel

If your team books on Brex Travel, you can pull those flights into a gig instead of typing them.
1

Connect Brex

An owner or admin goes to Settings → Connections → Integrations, opens the Brex card under Finance and pastes a Brex user token. A Brex account admin creates the token in Brex. Choose Connect Brex. Soundcheck checks the token before saving it.
2

Open the gig's Flights card

On a gig, go to Staffing → Travel and choose Import from Brex on the Flights card.
3

Pick flights

Soundcheck lists the Brex flights booked for your team that depart from two days before the gig to two days after it ends. Select the flights you want and import them.
  • Travelers are matched to your members by email, using the email on the trip or on the traveler’s Brex account. Names are not used. Anyone Soundcheck can’t match is listed and not imported.
  • Crew on the same flight become one flight with several passengers.
  • Importing again adds no duplicates. A flight already on the gig gains the new passengers instead of being copied.
  • Cancelled, refunded, voided and draft trips are skipped.
To disconnect, open the Brex card and choose Disconnect. Flights you already imported stay on their gigs.

Hotels

On the gig’s lodging card, add a stay from your saved hotels, with check-in, check-out and a confirmation number. Add crew to the stay so everyone knows where they are sleeping.

Crew add their own bookings

Anyone on a gig can tell the team where they are staying:
  1. Open Travel and choose Add hotel booking.
  2. Pick one of your gigs.
  3. Join a stay already on that gig, or search for your hotel.
  4. Add your nights, and a confirmation number if you have one.
Two people at the same hotel with the same check-in day share one stay. Each guest keeps their own nights. Remove booking takes only you off the stay.

Bookings and saved hotels

Managers see every booking across gigs on the Hotels tab, and can filter by whose bookings to show. Switch to Saved hotels to manage your organization’s hotel list. A hotel a member searches for and books is added to saved hotels. Members only see their own bookings, and never on draft gigs.

Transportation

Vehicles

On the Transportation tab, add the vans and trucks you own, or a rental for a run. Each vehicle has a name, model, color, license plate and seats. A rental also has the rental company, confirmation, pickup and return days, and cost. Deleting a vehicle removes it from your list. Rides that used it keep its name.

Rides

On the gig’s Transportation card, choose Add ride. Pick the ride type (van, shuttle, car rental, rideshare or taxi, bus, train, driver or other), the provider, pickup and drop-off places and times, and the driver’s name and phone. A ride can use one of your vehicles, or you can describe one that is not yours. Add crew to the ride so they know how they are getting there. The Transportation tab lists every ride on your gigs, with upcoming and past views and search by provider, place, gig or crew.

Who can edit

Staffing and shifts

Build the crew who travel.

Venue logistics

Load-in, parking and on-site details.