FAQ by topic
Getting started
Accounts, organizations, your Home page, and first steps.
Gigs & events
Creating, editing, cancelling, settling, and organizing your gigs.
Setlists & songs
Building setlists and organizing your song library.
Teams & invitations
Inviting members, seat limits, positions, and coordinating crew.
Billing & subscriptions
Plans, seat limits, upgrades, and payment questions.
Troubleshooting
Common issues and fixes across the whole platform.
Workflow recipes
Step-by-step recipes for the jobs Soundcheck is built around — each one links into the full feature docs at every step.Quick 5-minute gig setup
From “I have a new gig” to “the crew is invited” in five minutes.
Lead to booked gig
Turn an inbound inquiry into a booked, contracted gig with the client in the portal.
Closeout and payouts
Complete a gig, clear the checklist, pay the crew, and close the books.
Managing a touring band's lineup
Set up a tour once, then rotate the lineup per show without redoing everything.
Importing your season
Bring a whole book of business into Soundcheck from spreadsheets and paperwork.
More help
Use cases
How touring bands, production companies, venues, corporate teams, and freelance crew run on Soundcheck.
Glossary
Definitions of Soundcheck terms, from Cancelled to Run of Show.
Can’t find what you’re looking for?
- Contact support — Get help from our team
- Glossary — Definitions of Soundcheck terms
- Platform tour — Feature walkthrough