The problem we solve
Running live-event work means juggling moving parts that don’t naturally live together:- Tracking upcoming gigs across venues and clients
- Coordinating band members and crew schedules
- Building and sharing setlists for each performance
- Managing business inquiries and converting them to bookings
- Keeping everyone informed with the right information at the right time
Why we built Soundcheck
The deeper reason is laid out in the Soundcheck Thesis: as AI makes execution abundant, trust becomes the scarce resource. Soundcheck turns reputation in live event work from perception into verified contribution — every gig coordinated through the platform is a record of who did what, with whom, when.Who uses Soundcheck
Solo musicians
Manage your calendar, build setlists, accept invitations, and track leads.
Bands & groups
Coordinate members, assign positions per gig, and keep everyone on the same page.
Agencies
Run multiple acts, work a real CRM of leads, customers, and venues, and keep operations consistent.
Production companies & tour managers
Track gigs as event records, manage crew calendars and per-show payouts, and coordinate multi-week tours.
Your first landing: Home
After you sign in, you land on Home — your personalized, org-scoped starting point. Home replaced the old Dashboard and adapts to your role and plan:- A greeting and quick actions (Create Gig, Add Lead, Invite Team, and more — whichever you have access to)
- At a glance stat tiles — gigs this month, upcoming gigs, pending payouts or invites, crew responses
- A recent activity feed pulling together gigs, leads, crew offers, and payments
- A finances roll-up for roles with financial access, on plans that include it
Brand-new workspace? Home shows a Get started checklist instead — a few guided steps (create a gig, invite crew, complete your profile) that check off as you go.
The Home page
A full tour of Home and what each section shows.
Mailbox
Anything waiting on a response — an invitation, a crew offer, an availability check, or an onboarding prompt — lands in Mailbox. They all share one inbox so you never hunt across separate lists.- Every member has a personal My Mailbox inbox (from the avatar dropdown).
- Owners, admins, and gig coordinators also get Mailbox at
/org-engagements, which aggregates the whole org.
Mailbox
One inbox for invitations, crew offers, availability, and onboarding.
Web vs mobile
Soundcheck runs on both — same data, same account, optimized for different moments.
The web app has every feature; mobile is intentionally read-and-respond focused. See Mobile app overview for the parity table.
How organizations work
- Organizations represent your band, agency, production company, or solo act.
- Each has its own gigs, setlists, teams, and settings.
- Members can belong to multiple organizations with a different role in each.
- Roles (Owner, Admin, Gig Coordinator, Member) control what each person sees and does.
Organization setup
Configure your organization
What you’ll see in the sidebar
The sidebar groups features into a few sections. Home and Gigs sit at the top for everyone; admins also get Mailbox pinned above the groups.Top
Home
Everyone — your personalized landing page
Gigs
Everyone — view, create, and manage events
Mailbox
Admins — the org-wide request pipeline
Operations & Admin
Setlists
Build and organize performance setlists
Teams
Positions and reusable call lists
Organization
Members, positions, roles, onboarding, branding
People
Crew availability and contacts
Payments
Org-wide payout history and requests
Files
Documents, submissions, and import history
Sales (Team plan)
Leads
Track inquiries from new to booked
Customers & venues
The CRM directories
Getting started
1
Sign up and set up your org
Walk through Signup and organization setup.
2
Learn the language
Skim Key concepts — the ideas the rest of the docs build on.
3
Follow the first-week checklist
First 7 Days takes you from empty account to running gigs.
4
Install the mobile app
For everyone on the road. See Mobile installation.
Related reading
A smarter way to run music operations
Overview of the platform from a product angle.
The hidden cost of disorganized gig ops
Why operational disorganization hurts revenue and retention.
Ditching spreadsheets
Why party bands and agencies are moving off spreadsheets.
Soundcheck Thesis
The strategic positioning that drives the product.