Private Preview: CheckAI beta, Chat beta, and E-sign beta are available only to the existing beta tester group. Signing up, choosing a paid plan, upgrading, contacting support, or viewing a public demo does not grant access. External MCP integrations have separate connection and authorization requirements.
The problem we solve
Live-event work scatters across tools that don’t talk to each other:- Upcoming gigs across venues and clients
- Band members and crew schedules
- Production contacts, stage specifications, equipment, and venue access instructions
- Setlists for each performance
- Inquiries that need to become bookings (Team and Enterprise)
- Updates that need to reach the right people at the right time
Why we built Soundcheck
The longer argument is in the Soundcheck Thesis: as AI makes execution abundant, trust becomes the scarce resource. Soundcheck turns reputation in live event work from perception into verified contribution. Every gig coordinated through the platform is a record of who did what, with whom, when.Who uses Soundcheck
Production companies
Prepare venues, staff crews, assign equipment, coordinate show schedules, and close out payouts.
Entertainment agencies
Run multiple acts and client events, check availability across shows, and track bookings and payouts.
Solo musicians
Manage your calendar, build setlists, and accept invitations. Leads and full CRM require Team or Enterprise.
Bands & groups
Coordinate members, assign positions per gig, and keep everyone on the same page.
Tour managers
Group dates, rotate lineups per show, and coordinate a tour.
Venue teams
Maintain reusable venue details and record show-specific access exceptions.
Your first landing: Home
After you sign in, you land on Home, your org-scoped starting point. Home replaced the old Dashboard and adapts to your role and plan:- A greeting and quick actions (Create Gig, Add Lead, Invite Team, and more, depending on access)
- At a glance stat tiles: gigs this month, upcoming gigs, pending payouts or invites, crew responses
- A recent activity feed for gigs, leads, crew offers, and payments
- A finances roll-up for roles with financial access, on plans that include it
Brand-new workspace? Home shows a short Get started first-run card that fully replaces Quick actions, At a glance, Recent activity, and Finances until the org has its first gig. Tasks like creating a gig, inviting your team, and completing your profile check off as you go. It’s not the full week-long path in First 7 Days.
The Home page
A full tour of Home and what each section shows.
Mailbox
Anything waiting on a response (invitation, crew offer, availability check, onboarding prompt) lands in Mailbox. One inbox instead of separate lists.- Every member has a personal My Mailbox inbox (from the avatar dropdown).
- Owners, admins, and gig coordinators also get Mailbox at
/org-engagements, which aggregates the whole org.
Mailbox
One inbox for invitations, crew offers, availability, and onboarding.
Web vs mobile
Same data, same account. Pick the surface that fits the moment.
Use web for the broadest set of planning and administration tools. Mobile emphasizes on-site reading and responses; individual features and permissions differ. See Mobile app overview.
How organizations work
- Organizations represent your band, agency, production company, or solo act.
- Each has its own gigs, setlists, teams, and settings.
- Members can belong to multiple organizations with a different role in each.
- Roles (Owner, Admin, Gig Coordinator, Member) control what each person sees and does.
Organization setup
Configure your organization
What you’ll see in the sidebar
The sidebar groups features into a few sections. Home and Gigs sit at the top for everyone; admins also get Mailbox pinned above the groups.Top
Home
Everyone. Your personalized landing page.
Gigs
Everyone. View, create, and manage events.
Mailbox
Admins. The org-wide request pipeline.
Operations & Admin
Setlists
Build and organize performance setlists
Teams
Positions and reusable call lists
Organization
Members, positions, roles, onboarding, branding
Crew
Crew availability and contacts
Payments
Org-wide payout history and requests
Assets
Documents and import history
Business & CRM (Team plan and above)
Leads (Pipeline)
Business → Leads. Track inquiries and convert them to gigs. Sponsors is a tab on the same Pipeline page, not a separate sidebar item.
Customers & venues
Business → Customers on Team and Enterprise. Venues sit under Crew & contacts on plans that include that group (Team and Enterprise when CRM is enabled), not on Free orgs that only show Show prep and Business. Logistics → Inventory is Team and Enterprise when enabled.
On Free, org admins may see Business → Leads with a lock icon. Clicking shows a toast; opening
/leads shows a Team-plan paywall. Teams can also show a lock when your plan does not include that surface. Customers and Venues may appear locked when CRM is enabled, or stay hidden. Do not treat a silent redirect as the Free CRM gate. Free does not include the full CRM directories, and Free operators should not be sent to a Crew & contacts section that is not on their sidebar. Pro does not include Leads. Getting started
1
Sign up and set up your org
Walk through Signup and organization setup.
2
Learn the language
Skim Key concepts. The ideas the rest of the docs build on.
3
Follow the first-week checklist
First 7 Days takes you from empty account to running gigs.
4
Install the mobile app
For everyone on the road. See Mobile installation.
Related reading
A smarter way to run music operations
Overview of the platform from a product angle.
The hidden cost of disorganized gig ops
Why operational disorganization hurts revenue and retention.
Ditching spreadsheets
Why party bands and agencies are moving off spreadsheets.
Soundcheck Thesis
The strategic positioning that drives the product.