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The problem we solve
Live-event work scatters across tools that don’t talk to each other:- Upcoming gigs across venues and clients
- Band members and crew schedules
- Production contacts, stage specifications, equipment, and venue access instructions
- Setlists for each performance
- Inquiries that need to become bookings (Team and Enterprise)
- Updates that need to reach the right people at the right time
Why we built Soundcheck
The longer argument is in the Soundcheck Thesis: as AI makes execution abundant, trust becomes the scarce resource. Soundcheck turns reputation in live event work from perception into verified contribution. Every gig coordinated through the platform is a record of who did what, with whom, when.Who uses Soundcheck
Production companies
Prepare venues, staff crews, assign equipment, coordinate show schedules, and close out payouts.
Entertainment agencies
Run multiple acts and client events, check availability across shows, and track bookings and payouts.
Solo musicians
Manage your calendar, build setlists, and accept invitations. Leads and full CRM require Team or Enterprise.
Bands & groups
Coordinate members, assign positions per gig, and keep everyone on the same page.
Tour managers
Group dates, rotate lineups per show, and coordinate a tour.
Venue teams
Maintain reusable venue details and record show-specific access exceptions.
Your first landing: Home
After you sign in, you land on Home, your starting point for the organization. Home replaced the old Dashboard and adapts to your role and plan:- A greeting with Create gig and more quick actions (Add lead, Invite team, Import data, and more, depending on access)
- Your next show and the gigs coming up this week
- What needs your attention, such as unanswered offers or money owed
- A recent activity feed for gigs, leads, crew offers, and payments
Brand-new workspace? Home welcomes you with a guide to planning your first show, and owners and admins also see a Set up your workspace checklist. The checklist lists the areas that fit your business type and lets you start each one from a starter pack, an import, or by hand, or open a sample gig. See Set up your workspace. It’s not the full week-long path in First 7 Days.
The Home page
A full tour of Home and what each section shows.
Mailbox
Anything waiting on a response (invitation, crew offer, availability check, onboarding prompt) lands in Mailbox. One inbox instead of separate lists.- Every member has a personal My Mailbox inbox (from the avatar dropdown, and in the sidebar for members). In the mobile app it’s the Inbox tab.
- Owners, admins, and gig coordinators also get Mailbox at
/org-engagements, which aggregates the whole org.
Mailbox
One inbox for invitations, crew offers, availability, and onboarding.
Web vs mobile
Same data, same account. Pick whichever fits the moment.
Use web for the broadest set of planning and administration tools. Mobile emphasizes on-site reading and responses; individual features and permissions differ. The mobile tab bar has Gigs, Inbox, and You. See Mobile app overview.
How organizations work
- Organizations represent your band, agency, production company, or solo act.
- Each has its own gigs, setlists, teams, and settings.
- Members can belong to multiple organizations with a different role in each.
- Roles (Owner, Admin, Finance, Gig Coordinator, Member) control what each person sees and does.
Organization setup
Configure your organization
What you’ll see in the sidebar
The sidebar groups features into a few sections. Home, Gigs, and Mailbox sit at the top; the rest are grouped underneath. The order of items and some labels follow your business type: a venue sees Events instead of Gigs, and an event producer sees Clients instead of Customers. Use the button at the bottom of the sidebar to collapse it to icons. Settings and Help live in the header, top right. Owners and admins open organization settings from the gear icon. The Help menu has Ask a question (where available), Feedback, Docs, Changelog, Status, Download apps, and a What’s new list. The header also shows your plan or trial, and owners and admins get an Invite button.Top
Home
Everyone. Your personalized landing page.
Gigs
Everyone. View, create, and manage events.
Mailbox
Admins see the org-wide request pipeline. Members see their own Mailbox and a Profile link.
Show prep
Setlists
Build and organize performance setlists
Run of Show
Your organization’s Run of Show template library
Documents
Organization files and the song library
Inventory
Gear, kits, stock locations, and date-based availability (Team plan and above)
Tasks
Org-wide task tracking across gigs
Travel
Flights, hotels, and ground transportation across your gigs
Crew & contacts
Crew
Members, availability, and shifts. Teams folds in here when the Crew page is on
Venues
Reusable venue details, on every plan
Contacts
Your organization’s contact book, when CRM is enabled (Team plan and above)
Business
Finances
Org-wide P&L, payouts, invoices, and payments (Pro plan and above)
Offerings
Your catalog of services and packages (Pro plan and above)
Leads
Page title reads Pipeline. Tracks inquiries; Sponsors and Discovered are tabs on the same page, not separate sidebar items (Team plan and above).
Customers
Team plan and above, when CRM is enabled
The Venues directory is on every plan; whether you see it depends on your role. Finances and Offerings need Pro or above. Leads, Customers, Contacts, and Inventory need Team or above. An item your plan doesn’t include shows a chip with the plan it needs. Items you can’t open for other reasons show a message explaining why instead of silently redirecting.
Getting started
1
Sign up and set up your org
Walk through Signup and organization setup.
2
Learn the language
Skim Key concepts. The ideas the rest of the docs build on.
3
Follow the first-week checklist
First 7 Days takes you from empty account to running gigs.
4
Install the mobile app
For everyone on the road. See Mobile installation.
Related reading
A smarter way to run music operations
Overview of the platform from a product angle.
The hidden cost of disorganized gig ops
Why operational disorganization hurts revenue and retention.
Ditching spreadsheets
Why party bands and agencies are moving off spreadsheets.
Soundcheck Thesis
The strategic positioning that drives the product.