Before diving into Soundcheck, familiarize yourself with these core concepts. Understanding this terminology will help you navigate the platform effectively.
Organizations An Organization is the foundational unit in Soundcheck. It represents your band, entertainment company, or solo act.
Key points:
All gigs, setlists, teams, and settings belong to an organization
You can be a member of multiple organizations
Each organization has its own subscription and feature access
Organizations have owners, admins, and members with different permissions
Example: “The Blue Notes” (a jazz quartet) is an organization. All their gigs, setlists, and team members are managed within this organization.
Gigs A Gig (also called an Event) represents a scheduled performance or engagement.
What a gig includes:
Event title and type
Date, start time, and end time
Venue location with map integration
Event notes and description
Team assignments
Attached files (contracts, stage plots, etc.)
Timeline/schedule for the day
Associated setlist
Gig statuses: Status Description Draft Event is being planned, not finalized Confirmed Event is confirmed and scheduled Completed Event has passed Archived Event is hidden from active views
Setlists A Setlist is a collection of songs organized for a performance.
Structure:
Setlist — The complete performance planSets — Groupings within a setlist (e.g., “First Set,” “Acoustic Set,” “Encore”)Songs — Individual tracks within each set
Song information:
Title and artist
Duration
Musical key and tempo (BPM)
Performance notes
Media links (chord charts, lyrics, backing tracks)
Song library The Song Library is your organization’s complete catalog of songs.
Features:
Central repository for all songs your group performs
Reusable across multiple setlists
Searchable by title, artist, key, or tempo
Supports attached media files
Teams & positions Positions A Position represents a role or job that needs to be filled for a gig.
Examples:
Lead Vocals
Lead Guitar
Bass
Drums
Sound Engineer
Lighting Tech
Tour Manager
Positions are defined at the organization level and can be assigned to any gig.
Team members Team Members are people associated with your organization who can be invited to gigs.Member types: Type Description Organization Members Users with Soundcheck accounts in your org External Contacts People who receive invitations via email only
Call lists Call Lists (Pro feature) are saved team configurations with priority ordering that can be quickly applied to new gigs.Key feature: Call lists let you define not just who you want for each position, but also your backup choices in order (call order). If your primary choice declines, you know exactly who to contact next.
Example: Your “Standard 5-Piece” call list includes primary members for vocals, guitar, bass, drums, and keys—plus backups for critical positions—ready to apply to any new gig with one click.Invitations An Invitation is a request sent to a team member to participate in a specific gig.
Invitation details include:
Position being offered
Performance fee
Fee notes and payment terms
Call order (primary vs. backup)
Invitation statuses: Status Description Pending Awaiting response Accepted Member confirmed participation Declined Member cannot participate Tentative Member indicated possible availability
Leads A Lead (Team tier feature) represents a potential booking inquiry or business opportunity.
Lead information:
Contact name and details
Event type and potential date
Venue information
Budget expectations
Notes and follow-up status
Lead statuses: Status Description New Fresh inquiry, not yet contacted Contacted Initial outreach made Qualified Confirmed as viable opportunity Negotiating In discussion about terms Won Converted to confirmed gig Lost Opportunity did not convert
User roles Soundcheck uses role-based permissions to control access:
Organization owner
Full control over all organization settings
Can manage billing and subscriptions
Can add/remove admins and members
Can delete the organization
Organization admin
Can manage gigs, setlists, and teams
Can invite and manage members
Can access most organization features
Cannot modify billing or delete organization
Organization member
Can view gigs they’re invited to
Can respond to invitations
Can view shared setlists
Limited administrative access
Roles & Permissions Learn more about roles and permissions
Calendar The Calendar provides visual views of your scheduled gigs:
View Description Month View Overview of all events in a month Week View Detailed weekly schedule List View Chronological list of upcoming events
Attachments Attachments are files associated with a gig:
Contracts and agreements
Stage plots and technical riders
Venue maps and parking info
Promotional materials
Any other relevant documents
Supported file types include PDFs, images, documents, and more.
Timeline A Timeline (or Schedule) breaks down the day-of activities for a gig:
Example timeline items: Time Activity 2:00 PM Load-in 3:00 PM Sound check 5:00 PM Dinner break 6:30 PM Doors open 7:00 PM First set 8:00 PM Intermission 8:15 PM Second set
Next steps Now that you understand the key concepts:
