Every time you sign in, you land on Home, your personalized starting point. Onboarding prompts for new members appear in My Mailbox under the Onboarding tab, not as a Home Continue setup card. This page is the week-long operator guide.
Day 0: Choose your platform
- Web. app.soundchecklive.io. Best for building gigs, importing data, and configuring your org. Leads and the customer and inventory directories require a Team or Enterprise plan; the venue directory is on every plan.
- Mobile. Install on iOS or Android. Best for accepting invitations, reading setlists at the venue, and on-the-road responses.
Install the mobile app
iOS and Android. Sign in with email or Google on any platform; Apple on iOS native (and on web); no Apple on Android native.
Day 1: Set your foundation
Complete your profile
1
Add your info
Full name and a profile photo so teammates recognize you.
2
Set your positions
The roles/instruments you can fill.
3
Notifications
Choose which alerts you get from My Settings in the account menu. Owners and admins also set the organization’s defaults under Settings → Workspace → Notifications.
Configure your organization
1
Profile
Verify the name, add a logo, and set the timezone (this drives every event time).
2
Review settings
Skim the Organization tabs so you know where things live.
Organization setup
Configure your organization settings
Work through the setup checklist
Owners and admins see Set up your workspace on Home and at the bottom of the sidebar. Open the sample gig to see a gig filled in for your business type, then fill each area with a starter pack, an import, or by hand. You don’t need every area. The checklist counts as done at 80%. See Set up your workspace.Day 2: Review your position library
Sign-up already seeded starter positions from the business type you picked (Production company, Band or artist, and so on). Today is about reviewing and refining, not building the catalog from scratch.1
Open Positions
Go to Settings → People → Positions and scan what was created for you.
2
Rename, add, or remove
Adjust names to match how your team talks. Add specialized roles, drop ones you will never staff.
3
Add descriptions (optional)
Clarity helps when others staff gigs.
Positions
Manage the position catalog
Day 3: Invite your core team
1
Identify who to invite first
The people you work with most.
2
Send invitations
Choose Invite in the header, or use the invite panel on Settings → People → Staff. Add each person’s name and an email or phone number, pick a role (for example Admin, Gig Coordinator, or Member), and send.
3
Follow up
Confirm they got the email and help them finish onboarding.
Invitations
The full invitation flow
Day 4: Create your song library
1
Add 10-20 songs
The ones you perform regularly. Songs live under Documents in the sidebar. To start faster, add a song starter pack, which can also create a setlist from its songs.
2
Include details
Duration, key, and tempo.
3
Attach charts (optional)
Chord charts, lyrics, backing tracks.
Song library
Build your catalog
Day 5: Build your first setlist
1
Create a setlist
Name it for the show or the type of gig.
2
Add sets
E.g. Opening, Main, Encore.
3
Populate and review
Arrange songs and check the total duration.
Building setlists
Build setlists
Day 6: Create and staff your first gig
1
Create the gig
From Gigs, click Create Gig (or Create First Gig on the empty list). Enter a name, date and time, and a location. The gig saves as a Draft that crew can’t see.
2
Staff it
New organizations staff with shifts: open the gig’s Crew tab, add a shift for each position with its call times and pay, and send offers. Organizations that still use invitations open Build team → Manage Team, add positions, assign people, set fees, and choose Continue → Save; those invitations are held until you publish. On Pro+, apply a saved Team preset when you have one. See How shifts work.
3
Publish
To publish, click Activate gig on the draft banner at the top of the gig, or choose Active from the status pill in the gig header. Publishing makes the gig visible to crew and sends any held invitations.
4
Finish the details
Fill in the Run of Show (or Timeline, for older organizations that haven’t switched over), attach files, and link the setlist.
Gigs from templates and duplicates start as drafts too, and publish the same way. See Draft vs published.
Creating gigs
The full walkthrough
Day 7: Live in the flow
Data is flowing. Make Home and Mailbox part of your routine.- Home. Check your next show, the week ahead, what needs attention, and recent activity each morning.
- Mailbox. Respond to invitations, crew offers, and availability from one inbox. Admins also get the org-wide Mailbox at
/org-engagements.
- Starter plan
- Pro plan
- Team plan
- Explore calendar views and gig duplication
- Watch Home fill in as your first gig progresses
Quick reference
Related guides
The Home page
Your daily landing page
Key concepts
The vocabulary
Mailbox
One inbox for responses
Subscription plans
Seats and features by tier