Skip to main content
Common questions about creating accounts, joining organizations, and finding your way around Soundcheck.

What Soundcheck is

Soundcheck is a live-events management platform for musicians, bands, production companies, venues, and entertainment professionals. It helps you manage gigs, coordinate crews, build setlists, run a booking pipeline, and pay everyone — all in one place. See the platform tour.
Yes. The Free plan includes core features like gig management, setlists, and basic team coordination at no cost. Compare plans.
Yes. Soundcheck has mobile apps for iOS and Android, plus a responsive web interface that works on any device. My Mailbox and your profile are always available on mobile; other surfaces light up based on what your organization has enabled.

Account creation

Visit app.soundchecklive.io, tap Sign up, choose email + password, Google, or Apple (iOS), and follow the prompts. The sign-up wizard walks you through your identity, your kind of operation, the positions you staff, and inviting your first teammates. See Signup and organization setup.
When you sign up, you get a personal workspace by default. You can create additional organizations for bands or businesses, and be a member of multiple organizations.

Finding your way around

Signing in lands you on Home — a personalized page rather than a one-size-fits-all dashboard. It greets you by name, shows a Get started card while you’re setting things up, surfaces stat tiles and recent activity, and (for admins with finance access) a finances summary. As you complete setup, the getting-started card gives way to your day-to-day picture.
The old Dashboard was retired in favor of the personalized Home page. Everything it showed — upcoming gigs, pending items, quick actions — now lives on Home, tailored to your role in the organization.
In My Mailbox at /engagements — one place for gig invitations, crew offers, availability checks, and onboarding steps. Pending items rise to the top, and every notification email links straight back to the matching row. See Mailbox.
Check My Mailbox for onboarding steps and any pending invitations, then fill out your profile: photo, contact info, and the positions you can fill. If you’ll be paid through Soundcheck, complete payout setup from your profile so you’re payable from your first gig. See Your first 7 days.

Joining an organization

You’ll need an invitation from an organization Owner or Admin. Once invited, you’ll receive an email with a link to accept and join. See Invitations.
Click the organization name in the navigation to see all organizations you belong to, then select the one you want to switch to.
Organizations have plan-based seat limits. If an admin’s invite was blocked at the cap, they’ll need to free up a seat or upgrade before you can join — see the billing FAQ.