Skip to main content
Pick a tier by how many people you staff and which tools you need day to day. Every plan covers gigs, setlists, positions, and manual team building on gigs. Pro adds saved call lists and finance roll-ups. Team adds CRM, leads, and crew availability tools. Starter, Pro, and Team start with a 14-day free trial, no credit card required; Enterprise is quoted with our team. Annual billing costs ten months of the monthly price (2 months free). Choose or change a plan from Settings → Organization → Billing.
CheckAI beta, Chat beta, and E-sign beta are in Private Preview, available only to the existing beta tester group. No plan includes new preview access. Signing up, choosing a paid plan, upgrading, contacting support, or viewing a public demo does not grant access.

​
Plan overview

Seats count active members and pending invitations. When you reach your limit, further invitations are blocked until you free up seats or upgrade. Some organizations have a custom seat limit that overrides their tier. See Seat limits.

​
Starter

For solo artists and small crews running their own gigs. Included
  • Unlimited gigs: full event details, timelines, attachments
  • Full setlist builder and song library
  • Positions, member invitations, and gig invitations
  • Calendar (month, week, list)
  • Mobile and web access
  • Up to 5 seats
Not included: call lists, finance roll-ups, CRM/leads, admin seats.
Organizations without a subscription keep the same features and 5-seat limit as Starter, and the app labels them Free.

​
Pro

For orgs that gig often and want saved rosters plus payout visibility on Home. Everything in Starter, plus
  • Call lists: save priority-ordered rosters (primary + backups) and apply them to a gig in one click
  • Home finance roll-ups: expected payouts and per-gig breakdowns on your landing page
  • Payments: pay crew through Soundcheck once your financial connection is set up (requires a finance connection enabled for your org)
  • White-label branding: your brand on member-facing surfaces
  • 1 admin seat and up to 25 member seats

Call lists

Saved rosters you can drop onto a gig in one click.

White-label branding

Your logo and colors on member-facing surfaces.

​
Team

For production companies, entertainment agencies, and established bands. Everything in Pro, plus
  • CRM & leads: capture inquiries, run a pipeline, and convert leads to booked gigs; customer, venue, and sponsor directories; inventory
  • Crew availability & offers: ask availability, send crew offers, and coordinate schedules across the roster
  • 5 admin seats and up to 100 member seats

Lead tracking

Pipeline from inquiry to booked gig. Team plan and above.

​
Enterprise

For large operations that need custom seats and no cap. Everything in Team, plus
  • Custom member and admin seats, integrations, and SSO setup
  • White-glove onboarding and priority support
Client portal availability is configured per organization. E-sign and white-label contract signing remain limited to existing beta testers with the required configuration; an Enterprise plan does not grant access.

​
Choosing a plan

Not sure? Start a 14-day free trial on the plan that fits today, then upgrade the moment you hit a seat limit or want call lists. Upgrades are immediate; downgrades take effect at the next billing cycle.

​
Billing

Owners manage the subscription from Settings → Organization → Billing (/settings/organization/billing): change plans, update payment methods, view history, and download invoices. Manage Subscription opens the Stripe customer portal. The personal /settings page has no Billing link and no Organization section.

​
Trials

Starter, Pro, and Team start with a 14-day free trial, and organizations without a subscription stay on Free. Before starting a paid-plan checkout, review the trial duration, payment requirements, and renewal terms shown there. After checkout, use Settings → Organization → Billing to check the subscription status and dates for your organization. A trial does not grant access to Private Preview features.

​
Upgrading and downgrading

  • Upgrading takes effect right away. Your data stays put, and the included plan entitlements update after checkout. Private Preview access remains limited to the existing beta tester group.
  • Downgrading takes effect at the next billing cycle. Features above your new tier become inaccessible, and data above the tier may become read-only (e.g. existing leads remain visible but you can’t create new ones without the tier that includes CRM).
If a downgrade puts you over the new tier’s seat limit, you won’t be able to invite new members until you’re back under the cap.

​
FAQ

No. The subscription is per organization. Members get whatever features the org’s plan includes.
No. Plans limit seats and features, not the number of gigs you create.
Active members and pending invitations both count. Revoking a stale invitation frees a seat.
Yes. Some organizations have a per-org limit that overrides the tier number. Your Staff page always shows the limit that applies to you.
Yes. Upgrades are immediate; downgrades take effect at the next cycle.

Feature comparison

Side-by-side tier breakdown

Seat limits

How seats and the cap work

Organization setup

Configure your org

First 7 days

Onboarding checklist

Soundcheck Live vs Planning Center

How the two platforms compare for live music and event teams.

Best tools for musicians in 2026

Where Soundcheck fits in a working crew’s stack.