Common questions about inviting members, assigning positions, and coordinating your team.Documentation Index
Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
Use this file to discover all available pages before exploring further.
Inviting Members
How do I invite someone to my organization?
How do I invite someone to my organization?
Go to Organization Settings → Members, click Invite Member, enter their email, select their role, and send the invitation.
Can I invite someone without a Soundcheck account?
Can I invite someone without a Soundcheck account?
Yes! Use External Contact when assigning. Enter their name and email—they’ll receive invitations via email and can respond without creating an account.
How long do invitations last?
How long do invitations last?
Organization invitations don’t expire. Gig invitations remain active until the gig date passes or until you revoke them.
Can I resend an invitation?
Can I resend an invitation?
Yes. Go to pending invitations, find the person, and click Resend. You can also revoke and create a new invitation.
Assigning to Gigs
How do I assign someone to a gig?
How do I assign someone to a gig?
Open the gig, go to the Team section, add positions, then select members for each position. They’ll receive an invitation notification.
What happens if someone declines a gig invitation?
What happens if someone declines a gig invitation?
You’re notified of the decline, and the position shows as unfilled. If you set a backup assignee (call order 2+), they may be notified automatically.
Can I assign the same person to multiple positions?
Can I assign the same person to multiple positions?
Yes! A team member can hold multiple positions on the same gig (e.g., Lead Vocals and Guitar).
How do I remove someone from a gig?
How do I remove someone from a gig?
Open the gig, go to Team, find the assignment, and click Remove. They’ll be notified of the change.
Positions & Call Lists
How do I create positions?
How do I create positions?
Go to Teams → Positions and click + Add Position. Enter the position name and optional description.
What are call lists?
What are call lists?
Call lists are saved team configurations with priority ordering (call order) that you can apply to new gigs with one click. Define primary members and backups for each position. Available on Pro and Team plans.
How do I create a call list?
How do I create a call list?
Navigate to Teams → Call Lists, click + Create Call List, add positions, assign primary and backup members with call order, and save. Full guide
What is call order?
What is call order?
Call order determines who gets invited first for a position. If the primary (call order 1) declines, the next person (call order 2) is automatically invited.
Roles & Permissions
What's the difference between Owner, Admin, and Member?
What's the difference between Owner, Admin, and Member?
- Owner: Full control including billing and deletion
- Admin: Can manage gigs, teams, setlists, and members
- Member: Can view assigned gigs and respond to invitations
How do I change someone's role?
How do I change someone's role?
Go to Organization Settings → Members, find the person, click to edit, change their role, and save. Note: Only Owners can change Admin roles.
Can I have multiple Owners?
Can I have multiple Owners?
No, each organization has exactly one Owner. You can have multiple Admins with similar permissions, except for billing and ownership transfer.
Related
- Positions — Setting up positions
- Call Lists — Creating call lists
- Roles & Permissions — Permission details