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A position is a functional role your organization staffs for — Lead Vocals, FOH Engineer, Tour Manager. Positions are defined once, at the organization level, and reused everywhere: onboarding, call lists, gig team-building, and crew availability.

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Positions vs roles

Positions describe the work someone does. Roles describe their access. They’re independent. For example, someone can be a Member with positions for Guitar and Vocals, while a Gig Coordinator schedules gigs without any performance position at all.

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Why define positions

  • Consistency — standardized role names across every gig and report
  • Speed — pick from a list instead of retyping roles each time
  • Matching — members carry positions, so Soundcheck can suggest the right people when you staff a gig
  • Coverage — see who can fill each role and spot gaps

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Managing the catalog

1

Open Positions

Sidebar → Organization → Positions.
2

Add a position

Choose Add position, enter a name, optionally a description, and save.
3

Edit or remove

Edit renames it everywhere it’s referenced; delete removes it from the catalog.
Renaming a position updates it across past and future references — keep names professional, since they can appear on invoices and contracts.
Deleting a position removes it from historical assignments. If you may need it for records, keep it rather than deleting.

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Positions and imports

When you import events or members, Soundcheck matches each position name (case-insensitively) against your catalog.
  • Match found → the member is linked to the existing position.
  • No match, auto-create on → the position is created automatically and added to your catalog, then linked. Subsequent rows with the same name reuse it.
  • No match, auto-create off → the row is skipped with a warning: “unknown position — skipped (add it to the org catalog or enable auto-create).”
The placeholder name default (common in exports from other tools) is treated as a non-position and skipped — it never creates a catalog entry.
If you’d rather control your catalog tightly, seed your positions first and leave auto-create off — unknown names then surface as warnings you can review instead of silently expanding the list.

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Member positions

Members carry the positions they can fill. These are set two ways:
  • By the member during onboarding (the Positions step) or on their profile.
  • By an owner or admin directly from the member’s profile.
Saving a member’s positions replaces their previous set rather than adding to it — review the full selection before saving.
Assigned positions feed crew calendars, availability requests, call lists, onboarding, and gig team-building.

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Positions during onboarding

Add a Positions onboarding step so members pick the roles they play from your active catalog. The step assigns from the existing catalog only — create or update your positions first so the choices are right.

Organization setup

Add the Positions step to onboarding.

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Positions on a gig

When building a gig’s team:
1

Add a position

In the gig’s team section, add a position from your catalog.
2

Add multiples as needed

The same position can appear several times — 2× Background Vocals, 3× Security.
3

Set per-position detail

Performance fee, fee notes, and any special instructions.

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Naming conventions

Consistent names keep reporting and staffing clean:
  • Prefer “Lead Vocals” over “singer”; “Sound Engineer — FOH” over “Sound”
  • Group with prefixes — “Vocals — Lead”, “Vocals — Background”, “Guitar — Lead”, “Guitar — Rhythm”
  • Standardize across the org: “Lead Guitar”, never a mix of “Lead Guitarist” and “Guitar 1”

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Troubleshooting

Confirm it’s saved in the catalog and refresh the gig. Check you have permission to edit the gig.
Those names weren’t in your catalog and auto-create was off. Add them to the catalog (or enable auto-create) and re-run the import.
It may be in use on active gigs. Consider keeping it rather than deleting to preserve history.

Teams overview

How team management fits together

Call lists

Saving rosters with call order

Team building

Staffing events

Imports

Bulk-load events and members