What is a public booking page?
A Public Booking Page is a shareable web page for your organization that:- Displays your organization’s public information
- Allows visitors to learn about your services
- Provides a way to submit booking inquiries
- Works without requiring visitors to have Soundcheck accounts
How it works
The visitor experience
When someone visits your booking page:They see your organization info
Organization name, description (if provided), and public contact information
They can browse information
Services you offer, types of events you handle, and any public details you’ve shared
What you receive
When someone submits an inquiry:- You’re notified of the new inquiry
- Details are captured for follow-up
- If you have Lead Tracking (Team tier), it creates a lead
Setting up your booking page
Accessing settings
- Go to Organization Settings
- Find Public Booking Page or Booking Settings
- Configure your public presence
Configuration options
Organization Information- Public name
- Description
- Services offered
- Event types handled
- How inquiries reach you
- Response expectations
- Available contact methods
- Enable/disable the page
- Custom URL (if available)
- Privacy settings
Customizing your booking page
What to include
Essential Information:- Clear organization name
- Types of events you handle
- General service description
- How to get in touch
- Photos or media
- Testimonials (if supported)
- Sample setlists or repertoire
- Pricing guidance
Best practices
Be Clear:- State what you do
- Explain what events you cover
- Set expectations
- Use quality images
- Write clear descriptions
- Keep information current
- Easy to find contact info
- Simple inquiry process
- Mobile-friendly experience
Managing inquiries
Receiving inquiries
When someone submits a booking inquiry:- You receive a notification
- Inquiry appears in your system
- Contact information is captured
- Event details are recorded
Following up
Best practices for inquiry follow-up:- Respond within 24-48 hours
- Acknowledge their interest
- Ask clarifying questions
- Provide next steps
Converting to leads (Team tier)
If you have Lead Tracking:- Inquiries can become leads automatically
- Track through your lead pipeline
- Convert to gigs when booked
Lead Tracking
Learn about Lead Tracking
Sharing your booking page
Your booking page URL
Your page has a unique URL:- Share on social media
- Add to your website
- Include in email signatures
- Print on business materials
Where to share
Online:- Social media profiles
- Website contact page
- Email signatures
- Online directories
- Business cards
- Flyers and posters
- Promotional materials
- Networking events
Privacy and security
What’s public
Only information you choose to display:- Organization name and description
- Public contact options
- Service information
What’s not public
Protected information:- Member details
- Gig schedules
- Internal data
- Financial information
Inquiry security
Submitted inquiries are:- Securely transmitted
- Only visible to your organization
- Protected from unauthorized access
Booking page for different uses
Bands and musicians
Showcase:- Music styles and genres
- Event types (weddings, corporate, clubs)
- Sample setlists or song styles
- Audio/video samples (if supported)
DJs and solo artists
Highlight:- Musical specialties
- Event experience
- Equipment capabilities
- Unique selling points
Entertainment companies
Feature:- Available acts
- Service range
- Company history
- Portfolio of work
Tips for success
Make it easy
- Simple, clear information
- Obvious way to inquire
- No barriers to contact
Set expectations
- Response time
- Booking process
- What information you need
Keep it updated
- Current services
- Recent photos
- Accurate availability
Promote actively
- Regular social sharing
- Include in all marketing
- Ask satisfied clients to share
Monitoring performance
Track your page
If analytics are available:- Number of visitors
- Inquiry submissions
- Conversion rates
Improve over time
Based on performance:- Update underperforming content
- Test different descriptions
- Optimize for conversions
Troubleshooting
Page not visible?
- Check if it’s enabled in settings
- Verify URL is correct
- Test in incognito/private browser
Not receiving inquiries?
- Check notification settings
- Verify contact form is working
- Test submission yourself
Inquiries going to spam?
- Add notifications to contacts
- Check email filters
- Review notification settings
Related guides
- Lead Tracking — Managing inquiries (Team tier)
- Organization Setup — Configuring your organization
- Notifications — Receiving inquiry alerts