What is a public booking page?
A Public Booking Page is a shareable web page for your organization that:- Displays your organization’s public information
- Allows visitors to learn about your services
- Provides a way to submit booking inquiries
- Works without requiring visitors to have Soundcheck accounts
How it works
The visitor experience
When someone visits your booking page:1
They see your organization info
Organization name, description (if provided), and public contact information
2
They can browse information
Services you offer, types of events you handle, and any public details you’ve shared
3
They can submit an inquiry
Fill out a contact form, provide event details, and request a booking
What you receive
When someone submits an inquiry:- You’re notified of the new inquiry
- Details are captured for follow-up
- If you have Lead Tracking (Team tier), it creates a lead
Setting up your booking page
Accessing settings
- Go to Organization Settings
- Find Public Booking Page or Booking Settings
- Configure your public presence
Configuration options
Organization Information- Public name
- Description
- Services offered
- Event types handled
- How inquiries reach you
- Response expectations
- Available contact methods
- Enable/disable the page
- Custom URL (if available)
- Privacy settings
Customizing your booking page
What to include
Essential Information:- Clear organization name
- Types of events you handle
- General service description
- How to get in touch
- Photos or media
- Testimonials (if supported)
- Sample setlists or repertoire
- Pricing guidance
Best practices
Be Clear:- State what you do
- Explain what events you cover
- Set expectations
- Use quality images
- Write clear descriptions
- Keep information current
- Easy to find contact info
- Simple inquiry process
- Mobile-friendly experience
Managing inquiries
Receiving inquiries
When someone submits a booking inquiry:- You receive a notification
- Inquiry appears in your system
- Contact information is captured
- Event details are recorded
Following up
Best practices for inquiry follow-up:- Respond within 24-48 hours
- Acknowledge their interest
- Ask clarifying questions
- Provide next steps
Converting to leads (Team tier)
If you have Lead Tracking:- Inquiries can become leads automatically
- Track through your lead pipeline
- Convert to gigs when booked
Lead Tracking
Learn about Lead Tracking
Sharing your booking page
Your booking page URL
Your page has a unique URL:- Share on social media
- Add to your website
- Include in email signatures
- Print on business materials
Where to share
Online:- Social media profiles
- Website contact page
- Email signatures
- Online directories
- Business cards
- Flyers and posters
- Promotional materials
- Networking events
Privacy and security
What’s public
Only information you choose to display:- Organization name and description
- Public contact options
- Service information
What’s not public
Protected information:- Member details
- Gig schedules
- Internal data
- Financial information
Inquiry security
Submitted inquiries are:- Securely transmitted
- Only visible to your organization
- Protected from unauthorized access
Booking page for different uses
Bands and musicians
Showcase:- Music styles and genres
- Event types (weddings, corporate, clubs)
- Sample setlists or song styles
- Audio/video samples (if supported)
DJs and solo artists
Highlight:- Musical specialties
- Event experience
- Equipment capabilities
- Unique selling points
Entertainment companies
Feature:- Available acts
- Service range
- Company history
- Portfolio of work
Tips for success
Make it easy
- Simple, clear information
- Obvious way to inquire
- No barriers to contact
Set expectations
- Response time
- Booking process
- What information you need
Keep it updated
- Current services
- Recent photos
- Accurate availability
Promote actively
- Regular social sharing
- Include in all marketing
- Ask satisfied clients to share
Monitoring performance
Track your page
If analytics are available:- Number of visitors
- Inquiry submissions
- Conversion rates
Improve over time
Based on performance:- Update underperforming content
- Test different descriptions
- Optimize for conversions
Troubleshooting
Page not visible?
- Check if it’s enabled in settings
- Verify URL is correct
- Test in incognito/private browser
Not receiving inquiries?
- Check notification settings
- Verify contact form is working
- Test submission yourself
Inquiries going to spam?
- Add notifications to contacts
- Check email filters
- Review notification settings
Related guides
- Lead Tracking — Managing inquiries (Team tier)
- Organization Setup — Configuring your organization
- Notifications — Receiving inquiry alerts