Skip to main content
Every person in an organization holds one role. The role decides what they can see and do — from running billing down to simply responding to the gigs they’re on. Roles are separate from positions, which describe the work someone does (Drums, FOH Engineer) rather than their access.

​
The four roles

Owner

The account holder. Full control, including billing, the subscription, and the organization itself.

Admin

Runs day-to-day operations and the roster. Everything except billing and deleting the org.

Gig Coordinator

Runs gigs and scheduling without seeing finances or managing members.

Member

Performs and participates. Sees the gigs they’re on and responds to invitations.

​
Owner

The highest level of access — typically the founder or the person responsible for the account.
  • Manages the subscription and billing
  • Can delete the organization or transfer ownership
  • Has every Admin capability on top

​
Admin

Full operational and roster control, without the billing keys.
  • Create, edit, publish, and delete gigs
  • Manage setlists, teams, call lists, and availability
  • Invite, onboard, and manage members and their roles
  • View financials and manage payouts
  • Configure organization settings (positions, branding, onboarding)
Admins cannot touch billing or the subscription, and cannot change or remove the Owner or other Admins.

​
Gig Coordinator

Operational access to gigs and scheduling, with financial and member controls hidden. Ideal for booking agents, production managers, and crew schedulers you trust with logistics but not the books.
The Gig Coordinator role is available to organizations with the coordinator role enabled. If you don’t see it as an option when inviting, it isn’t turned on for your org yet.
  • Create, edit, publish, and delete gigs
  • Build teams, send invitations and crew offers
  • Manage setlists, call lists, and availability requests
  • Cannot see P&L or payouts, manage members, change billing, or edit organization settings

​
Member

Focused, participation-level access.
  • View the gigs they’re assigned to
  • Respond to invitations, crew offers, and availability requests
  • View setlists for their gigs
  • Manage their own profile

​
Permission matrix

​
Gigs and scheduling

​
Finances

​
Organization & members

*Admins cannot change or remove the Owner or other Admins, and adding an Admin is subject to your plan’s admin-seat limit.

​
Choosing a role

Start people at the least access they need and promote as trust builds. It’s easier to grant access than to walk it back. For someone who runs bookings but shouldn’t see payouts, Gig Coordinator is the sweet spot.

​
Changing a role

1

Open the member

Sidebar → Organization → Members, then expand the person.
2

Pick the new role

Owner / Admin / Gig Coordinator / Member. Changes take effect immediately.
Promoting to Admin consumes an admin seat and may be blocked if you’re at your plan’s admin-seat limit. Transferring Owner is a distinct action — reach out to support if you need it done.

​
What each role sees

Navigation and the Home landing page adapt to your role. Owners and admins get Mailbox, the Organization settings area, Payments, and finance roll-ups on Home. Gig coordinators see gigs and scheduling but not finances or member administration. Members get a streamlined view centered on their own gigs and their personal My Mailbox.
If a sidebar item is locked for your role, clicking it shows a toast explaining what’s gated — nothing silently disappears.

Managing members

Add people and assign roles

Invitations

Bring new people in

Positions

Roles of work, not access

Organization setup

Configure the org