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Team management is everything about the people who make your events happen — the roles you staff for, the people who fill them, and the tools that make staffing repeatable.

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The building blocks

The functional roles your org staffs for — Lead Vocals, FOH Engineer, Tour Manager. Defined once at the org level and reused across every gig.
The people in your organization. They have accounts, carry positions, and receive invitations. See Managing members.
People you staff by email who don’t have Soundcheck accounts — good for one-off subs.
The link between a person and a position on a specific gig — who’s playing what, at what fee, and their response status.
Saved rosters with priority order (primary + backups) you apply to a new gig in one click. Available on Pro and above.

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Key surfaces

Positions

Define and organize the roles your org uses. Consistent names carry into onboarding, call lists, and staffing.

Call lists

Reusable team configurations with call order. Apply to a gig with one click. Pro and above.

Members

Your roster — roles, positions, seats, and onboarding.

Team building

Staff a specific event and send invitations.

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Departments and groups

For larger operations, Departments let you group members into bands or departments inside one organization — for example, an agency running several acts under a single org.
Departments is a gated feature enabled per organization. When it’s on, a Departments tab appears under organization settings. If you don’t see it, it isn’t enabled for your org yet.

Organization setup

Where Departments lives in settings.

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How it fits together

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The workflow

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One-time setup

1

Define positions

Create the roles you staff for. This is your master list.
2

Add members

Invite people to your org; they create accounts and complete onboarding.
3

Set member positions

Each member’s positions drive staffing suggestions and availability.
4

Build call lists

Save your A-team and backups for one-click staffing. Pro and above.

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Per gig

1

Create the gig

Enter the event basics.
2

Build the team

Add the positions this gig needs, assign people, set fees. Assignments start as drafts.
3

Send invitations

Release the drafts — recipients are notified and respond.
4

Manage responses

Track confirmations, fall back to backups on declines, and finalize the lineup.

Invitations & the draft-vs-sent model

How team assignments become notifications.

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Who can manage teams

Positions

Defining the roles you staff for

Call lists

Reusable, priority-ordered rosters

Members

Managing your roster

Team building

Staffing specific events