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Push notifications are the reason most people install the mobile app. They put time-sensitive Soundcheck events on your lock screen the moment they happen: invitations, crew responses, team messages, event-chat messages, gig changes.

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Enable push notifications

If you tapped Don’t Allow when the app first asked, you can re-enable from your device settings.

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iOS

  1. Open Settings → Soundcheck.
  2. Tap Notifications.
  3. Toggle Allow Notifications on.
  4. Choose the alert styles you want: Lock Screen, Notification Center, Banners.

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Android

  1. Open Settings → Apps → Soundcheck.
  2. Tap Notifications.
  3. Toggle All Soundcheck notifications on.
  4. Choose how Soundcheck alerts appear (sound, pop-up, lock screen).

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What you’ll receive

Each push says what kind of update it is, which gig, and which organization, with the gig’s date. A team message push leads with the sender’s name. Tap a push to open the screen it’s about, such as the gig, the offer in your Inbox, or the chat. You can fine-tune which of these you receive in You → Settings → Notifications inside the app. Event invitations, Crew offers, and Availability checks each have Push, Email, and SMS toggles. Event chat messages and Gig changes are push only. Your choices apply to one organization at a time. See the Notifications guide.

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Choose categories in the app

Soundcheck sends every push through one notification channel on Android, and iOS has no per-category setting. To turn a category on or off, use You → Settings → Notifications in the app.

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Silent notifications: troubleshooting

Two common causes:
  • Battery saver / low power mode is suppressing background activity. Add Soundcheck to the unrestricted list on Android, or check the iOS “Background App Refresh” setting.
  • Focus / Do Not Disturb is on. Allow Soundcheck through Focus → Apps.
  1. Confirm notifications are allowed for Soundcheck in your device settings.
  2. Open the app. It must run at least once after sign-in to register for push.
  3. Sign out and back in to re-register the device token.
  4. Check the in-app Notifications settings. If everything is off, you’ll get nothing.
Chat beta is Private Preview for existing testers only. Confirm you are an in-app member of the event group chat (SMS-only members get texts, not Soundcheck pushes) and that Event chat messages is on under You → Settings → Notifications. @name mentions are not shipped and do not trigger a separate alert. Signup, paid plans, upgrades, support requests, and public demos do not grant preview access.
That’s expected if all three channels are enabled for that category. Turn off Email or SMS for categories you already get pushed about: You → Settings → Notifications.

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Privacy

Notification text mirrors what you’d see in the app: names, gig titles, and short message previews. If you’d rather not have those on your lock screen, set Soundcheck’s notification preview to When Unlocked (iOS) or Hide sensitive content (Android).

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Next steps

Mailbox

Where most pushes land in the app.

All notification settings

Per-category toggles for push, email, and SMS.