Understanding team structure
Every gig team is built from two components:Positions
The roles that need to be filled:- Lead Vocals
- Guitar
- Bass
- Drums
- Keys
- Sound Engineer
- etc.
Assignments
The people filling those positions:- Organization members (Soundcheck users)
- External contacts (email invitees)
Adding positions to a gig
Before assigning people, define what positions you need:- Open your gig’s detail page
- Navigate to the Team section
- Click Add Position
- Select from your organization’s position list
- Repeat for all needed positions
Position options
For each position, you can specify:- Performance Fee — Compensation for this role
- Fee Notes — Payment terms or details
- Required/Optional — Whether this role must be filled
Assigning team members
From organization members
Assign people who are part of your Soundcheck organization:- Click on an empty position slot
- Browse or search organization members
- Select the appropriate person
- Confirm the assignment
- Name and profile photo
- Primary positions they play
- Recent gig history
- Current availability (if set)
Adding external contacts
For people who aren’t Soundcheck users:- Click Add External or Invite New
- Enter their information:
- First name, last name
- Email address
- Assign to a position
- They’ll receive invitations via email
Managing invitations
Invitation details
When you assign someone to a position, you can specify:| Field | Description |
|---|---|
| Performance Fee | Amount to be paid for this gig |
| Currency | USD, EUR, GBP, etc. |
| Fee Notes | Payment terms, deposit info |
| Position Notes | Role-specific instructions |
Sending invitations
Control when invitations go out:- Send Immediately — Invites go out when you save
- Save Without Sending — Build team first, send later
- Batch Send — Send all pending invitations at once
Call order (backup members)
For critical positions, set backup assignees:- Assign primary member (Call Order: 1)
- Add backup member (Call Order: 2)
- If primary declines, backup is notified
- Continue adding backups as needed
Tracking responses
Invitation statuses
| Status | Meaning |
|---|---|
| Pending | Invitation sent, awaiting response |
| Accepted | Member confirmed they’ll attend |
| Declined | Member cannot attend |
| Tentative | Member indicated possible availability |
Response dashboard
The Team section shows at-a-glance status:- Green indicators for accepted
- Yellow for tentative
- Red for declined
- Gray for pending
Notifications
You’ll be notified when:- A member responds to an invitation
- All positions are filled
- Someone declines (you may need a backup)
Using Call Lists
Skip manual assignment with saved team configurations and priority ordering:Applying a call list
- Open gig’s Team section
- Click Apply Call List
- Select from your saved call lists
- All positions and primary members are populated
- Adjust individual assignments as needed
When to use call lists
Perfect for:- Regular weekly gigs with consistent lineup
- Standard band configuration with backup options
- Events requiring specific crew setup
- Any gig where knowing your backup options is valuable
Call Lists
Learn to create Call Lists
Making changes
Replacing a team member
If someone becomes unavailable:- Click on their assignment
- Select Replace or Remove
- Assign a new person
- Previous assignee is notified of the change
Updating invitation details
Modify fee or notes after assignment:- Click on the assignment
- Edit the relevant fields
- Save changes
- Member receives updated information (optional)
Removing assignments
- Click on the assignment
- Select Remove from Gig
- Confirm the removal
- Member is notified they’ve been removed
Best practices
Send invitations early
Give team members time to plan their schedules. Two weeks minimum for standard gigs; more for major events.Include complete information
Provide all details upfront:- Accurate compensation
- Clear payment terms
- Event specifics they need to know
Communicate changes promptly
If anything changes (time, venue, lineup), update the gig and notify affected team members.Build your contact database
Add external contacts after successful gigs. They’ll be available for future events without re-entering details.Use consistent positioning
If someone always plays bass, assign them to bass. Consistency helps with scheduling and history tracking.Troubleshooting
Member not receiving invitations?
- Verify their email address is correct
- Check they haven’t unsubscribed from notifications
- Look in spam/junk folders
Can’t find a member to assign?
- Confirm they’re part of your organization
- Check if you have permission to assign team members
- Try searching by email instead of name
Invitation sent to wrong person?
- Remove the incorrect assignment
- Add the correct person
- The removed person receives a cancellation notice
Next steps
Managing Positions
Set up organization positions
Call Lists
Create reusable team configurations
Organization Members
Manage your roster