QuickBooks is a finance integration for gig ledger sync. See Plans for which plans include integrations.
What syncs
Soundcheck’s gig ledger (the running record of what a show pays out and takes in) is the source of truth that syncs to QuickBooks:
Each synced entry carries a reference back to its Soundcheck ledger item, so you can trace any QuickBooks line to the gig it came from. Soundcheck also imports your QuickBooks chart of accounts during setup so entries land in the right accounts. Changing an unpaid payout or invoice updates its bill or invoice. Voiding one line of a sent gig invoice updates the QuickBooks invoice; voiding the whole invoice voids it in QuickBooks. Voiding removes the bill (bills cannot be voided in QuickBooks) or voids the invoice, expense or receipt; undoing a payment removes the bill payment or payment so the bill or invoice is open again.
This is a reconciliation sync, not a payment rail. QuickBooks records what happened; the actual money movement still runs through Soundcheck’s payouts. Connecting QuickBooks never changes how or when anyone gets paid.
Before you start
- You need an owner or admin role in the Soundcheck organization.
- You need a QuickBooks Online account with permission to authorize a connected app.
Connect QuickBooks
1
Open Connections
In the web app, go to Settings → Connected apps → Integrations. Find the QuickBooks card on that page.
2
Click Connect QuickBooks
Find the QuickBooks card and click Connect QuickBooks. Soundcheck sends you to Intuit’s secure authorization page.
3
Authorize on Intuit
Sign in to QuickBooks (if you aren’t already), pick the company file to connect, and approve accounting access. Intuit sends you back to Soundcheck.
4
Confirm the connection
Back on the Integrations page, the QuickBooks card shows a green Connected badge and the date you connected. From that point on, new ledger activity syncs automatically.
Choose accounts and match people
After connecting, open the QuickBooks card on Settings → Connected apps → Integrations and click Configure. The settings page has an accounts card and a Vendors and Customers matching card:- Paying bank account — where payout bill payments and expenses are paid from. Required before paid payouts can sync.
- Accounts payable, default expense account and default income account — used when a line item’s own account is not a QuickBooks account.
- Deposit account (optional) — where received invoice payments land; leave empty for Undeposited Funds.
- Invoice service item — the product/service used on invoice lines.
- Vendors and customers — each crew member, payee and client is matched to a QuickBooks vendor or customer with the same name, or created if none exists. You can pick a different QuickBooks record for anyone here.
Check sync status
The Payouts and Invoices tabs on Finances show a QuickBooks badge on every row when you are connected: synced (with a link to the QuickBooks document), pending, failed (hover for the reason) or not synced. Use Sync now on a row, or Sync failed items in the QuickBooks strip above the table, after fixing the cause.Manage the connection
- Check status: the Integrations page shows whether QuickBooks is connected and since when.
- Disconnect: click Disconnect on the QuickBooks card and confirm. Future payouts and income stop syncing to QuickBooks. Anything already synced stays in QuickBooks untouched. You can reconnect at any time.
Troubleshooting
I don't see a QuickBooks card
I don't see a QuickBooks card
Only owners and admins manage integrations. Confirm your role with an owner or admin.
I see the QuickBooks card but cannot finish connect
I see the QuickBooks card but cannot finish connect
Confirm your role is owner or admin, and that you sign in to the QuickBooks company you want to connect. If it still fails, contact support.
An entry didn't land in QuickBooks
An entry didn't land in QuickBooks
Confirm the connection still shows Connected, and that the ledger item exists on the gig. Entries sync as ledger items are created; re-open the connection status if a token expired and reconnect.
Related
Payments
How payouts, bank connections, and payment history work.
Gig payments
Send member payouts from a single gig.
Integrations overview
Everything Soundcheck connects to.
Contracts & e-signature
Send and track signed contracts.