> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Team management overview

> Organize your roster, define the positions you staff for, and reuse call lists to fill gigs fast.

Team management is everything about the people who make your events happen — the roles you staff for, the people who fill them, and the tools that make staffing repeatable.

***

## The building blocks

<AccordionGroup>
  <Accordion title="Positions" icon="briefcase">
    The functional roles your org staffs for — Lead Vocals, FOH Engineer, Tour Manager. Defined once at the org level and reused across every gig.
  </Accordion>

  <Accordion title="Members" icon="user">
    The people in your organization. They have accounts, carry positions, and receive invitations. See [Managing members](/organization/members).
  </Accordion>

  <Accordion title="External contacts" icon="address-book">
    People you staff by email who don't have Soundcheck accounts — good for one-off subs.
  </Accordion>

  <Accordion title="Assignments" icon="check-to-slot">
    The link between a person and a position on a specific gig — who's playing what, at what fee, and their response status.
  </Accordion>

  <Accordion title="Call lists" icon="list-check">
    Saved rosters with priority order (primary + backups) you apply to a new gig in one click. Available on Pro and above.
  </Accordion>
</AccordionGroup>

***

## Key surfaces

<CardGroup cols={2}>
  <Card title="Positions" icon="briefcase" href="/organization/teams/positions">
    Define and organize the roles your org uses. Consistent names carry into onboarding, call lists, and staffing.
  </Card>

  <Card title="Call lists" icon="list-check" href="/organization/teams/call-lists">
    Reusable team configurations with call order. Apply to a gig with one click. Pro and above.
  </Card>

  <Card title="Members" icon="users" href="/organization/members">
    Your roster — roles, positions, seats, and onboarding.
  </Card>

  <Card title="Team building" icon="user-plus" href="/features/gigs/team-building">
    Staff a specific event and send invitations.
  </Card>
</CardGroup>

***

## Departments and groups

For larger operations, **Departments** let you group members into bands or departments inside one organization — for example, an agency running several acts under a single org.

<Info>
  Departments is a gated feature enabled per organization. When it's on, a **Departments** tab appears under organization settings. If you don't see it, it isn't enabled for your org yet.
</Info>

<Card title="Organization setup" icon="building" href="/organization/setup#departments">
  Where Departments lives in settings.
</Card>

***

## How it fits together

```
Organization
├── Positions (defined roles)
│   ├── Lead Vocals
│   ├── Lead Guitar
│   ├── Bass
│   └── Drums
│
├── Members (people, each carrying positions)
│   ├── John  → Lead Guitar, Bass
│   ├── Sarah → Lead Vocals, Keys
│   └── Mike  → Drums
│
└── Gig: "Friday Night Show"
    └── Team assignments
        ├── Lead Vocals → Sarah  (Accepted)
        ├── Lead Guitar → John   (Pending)
        ├── Bass        → Tom    (external, Accepted)
        └── Drums       → Mike   (Accepted)
```

***

## The workflow

### One-time setup

<Steps>
  <Step title="Define positions">
    Create the roles you staff for. This is your master list.
  </Step>

  <Step title="Add members">
    Invite people to your org; they create accounts and complete onboarding.
  </Step>

  <Step title="Set member positions">
    Each member's positions drive staffing suggestions and availability.
  </Step>

  <Step title="Build call lists">
    Save your A-team and backups for one-click staffing. Pro and above.
  </Step>
</Steps>

### Per gig

<Steps>
  <Step title="Create the gig">
    Enter the event basics.
  </Step>

  <Step title="Build the team">
    Add the positions this gig needs, assign people, set fees. Assignments start as drafts.
  </Step>

  <Step title="Send invitations">
    Release the drafts — recipients are notified and respond.
  </Step>

  <Step title="Manage responses">
    Track confirmations, fall back to backups on declines, and finalize the lineup.
  </Step>
</Steps>

<Card title="Invitations & the draft-vs-sent model" icon="envelope" href="/organization/invitations#gig-invitations">
  How team assignments become notifications.
</Card>

***

## Who can manage teams

| Action                    | Owner | Admin | Gig Coordinator | Member |
| ------------------------- | :---: | :---: | :-------------: | :----: |
| Create / edit positions   |   ✓   |   ✓   |        —        |    —   |
| Invite members            |   ✓   |   ✓   |        —        |    —   |
| Build teams & staff       |   ✓   |   ✓   |        ✓        |    —   |
| Create / apply call lists |   ✓   |   ✓   |        ✓        |    —   |
| Respond to invitations    |   ✓   |   ✓   |        ✓        |    ✓   |

***

## Related guides

<CardGroup cols={2}>
  <Card title="Positions" icon="briefcase" href="/organization/teams/positions">
    Defining the roles you staff for
  </Card>

  <Card title="Call lists" icon="list-check" href="/organization/teams/call-lists">
    Reusable, priority-ordered rosters
  </Card>

  <Card title="Members" icon="users" href="/organization/members">
    Managing your roster
  </Card>

  <Card title="Team building" icon="user-plus" href="/features/gigs/team-building">
    Staffing specific events
  </Card>
</CardGroup>
