> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles and permissions

> The four organization roles — Owner, Admin, Gig Coordinator, and Member — and exactly what each one can do.

Every person in an organization holds one **role**. The role decides what they can see and do — from running billing down to simply responding to the gigs they're on. Roles are separate from [positions](/organization/teams/positions), which describe the *work* someone does (Drums, FOH Engineer) rather than their *access*.

***

## The four roles

<CardGroup cols={2}>
  <Card title="Owner" icon="crown">
    The account holder. Full control, including billing, the subscription, and the organization itself.
  </Card>

  <Card title="Admin" icon="user-gear">
    Runs day-to-day operations and the roster. Everything except billing and deleting the org.
  </Card>

  <Card title="Gig Coordinator" icon="headset">
    Runs gigs and scheduling without seeing finances or managing members.
  </Card>

  <Card title="Member" icon="user">
    Performs and participates. Sees the gigs they're on and responds to invitations.
  </Card>
</CardGroup>

### Owner

The highest level of access — typically the founder or the person responsible for the account.

* Manages the **subscription and billing**
* Can **delete the organization** or **transfer ownership**
* Has every Admin capability on top

### Admin

Full operational and roster control, without the billing keys.

* Create, edit, publish, and delete gigs
* Manage setlists, teams, call lists, and availability
* Invite, onboard, and manage members and their roles
* View financials and manage payouts
* Configure organization settings (positions, branding, onboarding)

Admins cannot touch billing or the subscription, and cannot change or remove the Owner or other Admins.

### Gig Coordinator

Operational access to gigs and scheduling, with financial and member controls hidden. Ideal for booking agents, production managers, and crew schedulers you trust with logistics but not the books.

<Info>
  The Gig Coordinator role is available to organizations with the coordinator role enabled. If you don't see it as an option when inviting, it isn't turned on for your org yet.
</Info>

* Create, edit, publish, and delete gigs
* Build teams, send invitations and crew offers
* Manage setlists, call lists, and availability requests
* **Cannot** see P\&L or payouts, manage members, change billing, or edit organization settings

### Member

Focused, participation-level access.

* View the gigs they're assigned to
* Respond to invitations, crew offers, and availability requests
* View setlists for their gigs
* Manage their own profile

***

## Permission matrix

### Gigs and scheduling

| Action                 | Owner | Admin | Gig Coordinator |  Member  |
| ---------------------- | :---: | :---: | :-------------: | :------: |
| View all gigs          |   ✓   |   ✓   |        ✓        |     —    |
| View assigned gigs     |   ✓   |   ✓   |        ✓        |     ✓    |
| Create / edit gigs     |   ✓   |   ✓   |        ✓        |     —    |
| Delete gigs            |   ✓   |   ✓   |        ✓        |     —    |
| Build teams & staff    |   ✓   |   ✓   |        ✓        |     —    |
| Send invitations       |   ✓   |   ✓   |        ✓        |     —    |
| Respond to invitations |   ✓   |   ✓   |        ✓        |     ✓    |
| Manage setlists        |   ✓   |   ✓   |        ✓        | Own gigs |

### Finances

| Action                 | Owner | Admin | Gig Coordinator | Member |
| ---------------------- | :---: | :---: | :-------------: | :----: |
| View P\&L / payouts    |   ✓   |   ✓   |        —        |    —   |
| Manage payments        |   ✓   |   ✓   |        —        |    —   |
| Billing & subscription |   ✓   |   —   |        —        |    —   |

### Organization & members

| Action                     | Owner | Admin | Gig Coordinator | Member |
| -------------------------- | :---: | :---: | :-------------: | :----: |
| View organization info     |   ✓   |   ✓   |        ✓        |    ✓   |
| Invite / manage members    |   ✓   |  ✓\*  |        —        |    —   |
| Assign member roles        |   ✓   |  ✓\*  |        —        |    —   |
| Edit organization settings |   ✓   |   ✓   |        —        |    —   |
| Delete / transfer org      |   ✓   |   —   |        —        |    —   |

\*Admins cannot change or remove the Owner or other Admins, and adding an Admin is subject to your plan's [admin-seat limit](/organization/members#admin-seats).

***

## Choosing a role

| Person                        | Recommended role |
| ----------------------------- | ---------------- |
| Founder / account holder      | Owner            |
| Band manager / office lead    | Admin            |
| Booking agent, production mgr | Gig Coordinator  |
| Performer, crew, session sub  | Member           |

<Tip>
  Start people at the **least** access they need and promote as trust builds. It's easier to grant access than to walk it back. For someone who runs bookings but shouldn't see payouts, **Gig Coordinator** is the sweet spot.
</Tip>

***

## Changing a role

<Steps>
  <Step title="Open the member">
    Sidebar → **Organization** → **Members**, then expand the person.
  </Step>

  <Step title="Pick the new role">
    Owner / Admin / Gig Coordinator / Member. Changes take effect immediately.
  </Step>
</Steps>

<Note>
  Promoting to **Admin** consumes an admin seat and may be blocked if you're at your plan's admin-seat limit. Transferring **Owner** is a distinct action — reach out to support if you need it done.
</Note>

***

## What each role sees

Navigation and the [Home](/features/dashboard) landing page adapt to your role. Owners and admins get **Mailbox**, the **Organization** settings area, **Payments**, and finance roll-ups on Home. Gig coordinators see gigs and scheduling but not finances or member administration. Members get a streamlined view centered on their own gigs and their personal **My Mailbox**.

<Tip>
  If a sidebar item is locked for your role, clicking it shows a toast explaining what's gated — nothing silently disappears.
</Tip>

***

## Related guides

<CardGroup cols={2}>
  <Card title="Managing members" icon="users" href="/organization/members">
    Add people and assign roles
  </Card>

  <Card title="Invitations" icon="envelope" href="/organization/invitations">
    Bring new people in
  </Card>

  <Card title="Positions" icon="id-badge" href="/organization/teams/positions">
    Roles of work, not access
  </Card>

  <Card title="Organization setup" icon="building" href="/organization/setup">
    Configure the org
  </Card>
</CardGroup>