> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# The show model

> Every show is six parties meeting on one night: the event, the venue, production, talent, guests and the client. Soundcheck is built on that model, and this page shows where you sit in it.

Every show is six parties meeting on one night. Soundcheck is built on that idea. Learn the six once and the rest of the product falls into place: each feature either belongs to one party or sits on the line between two of them.

You run your own business from one corner of the model. The other corners are the people you work the gig with, and Soundcheck gives each of them a way in.

## The six parties

Each party answers one question about the show.

| Party | Question | Who it is | Examples |
| - | - | - | - |
| **Event** | When? | The gig itself: its days and its key moments. | A Saturday wedding, a three-day festival, stop 12 of a tour |
| **Venue** | Where? | The place, its rooms and stages, and what changes about it for one show. | A club, a hotel ballroom, a church, a festival site |
| **Production** | How? | Everything that turns a room into a show: crew, labor, gear, and the work to put it up and take it down. | A sound and lighting company, a house crew, a volunteer AV team |
| **Talent** | What? | What people come for: the act on the bill and its appearances. | A band, a DJ, a keynote speaker, a cast |
| **Guests** | Who? | The people in the audience: who is on the list and what they see. | Invited guests, ticket buyers, a congregation |
| **Client** | Why? | Who the show is for and who pays for it. | A couple, a company, a promoter, a nonprofit |

> [!TIP]
>
> Picture your last show. Who paid for it? Who performed? Who put it up? Whose room was it? Who came? If you can answer those, you already know the model.

## The model in one picture

```mermaid theme={null}
flowchart TB
    client(["Client<br/>Why"])
    talent(["Talent<br/>What"])
    production(["Production<br/>How"])
    event(("Event<br/>When"))
    venue(["Venue<br/>Where"])
    guests(["Guests<br/>Who"])

    client -- "Booking" --- talent
    client -- "Production quote" --- production
    talent -- "Show flow" --- production
    talent -- "Set times" --- venue
    production -- "Load-in and specs" --- venue
    client -- "Room and date" --- venue
    client -- "Invitations" --- guests
    event -- "Attendance" --- guests
    client -.- event
    talent -.- event
    production -.- event
    event -.- venue
```

The solid lines are what two parties share: a booking, a show flow, a guest list. The dotted lines show that everything lands on the event. That is why the gig page is the hub of Soundcheck: it is where all the lines meet.

## What lives on each line

Most of the product lives on the lines, not in the corners. Each line is an agreement or a document that two parties share.

| Between | What passes | Where it lives in Soundcheck |
| - | - | - |
| **Client and Talent** Booking | The client books the act: the inquiry, the price, the agreement and the bill. | [Leads](https://docs.soundchecklive.io/crm/leads/overview.md), the quote, billing terms and [invoices](https://docs.soundchecklive.io/features/gigs/payments.md#billing-card) on the gig's Finances tab, [agreements and e-sign](https://docs.soundchecklive.io/features/contracts/overview.md) |
| **Client and Production** Production quote | The client buys the production: what is sold, the quote, and the invoice that follows. | [Offerings](https://docs.soundchecklive.io/features/offerings/overview.md), the [storefront](https://docs.soundchecklive.io/features/offerings/storefront.md), [invoices](https://docs.soundchecklive.io/features/gigs/payments.md#invoices), [agreements](https://docs.soundchecklive.io/features/contracts/overview.md) |
| **Talent and Production** Show flow | What the act needs from the crew and when: the timeline, the songs, the charts and the tasks. | [Run of show](https://docs.soundchecklive.io/features/gigs/run-of-show.md), [setlists](https://docs.soundchecklive.io/features/setlists/overview.md), the [song library](https://docs.soundchecklive.io/features/setlists/song-library.md), [tasks](https://docs.soundchecklive.io/features/tasks.md), [files](https://docs.soundchecklive.io/features/files.md) |
| **Talent and Venue** Set times | Where and when the act appears: the stage, the slot and the moments around it. | [Key times](https://docs.soundchecklive.io/features/gigs/key-times.md) such as doors, set time and curfew, and [stages](https://docs.soundchecklive.io/crm/venues.md#stages) on the venue |
| **Production and Venue** Load-in and specs | What the crew needs to know about the room: stages, load-in, curfew, house labor and house gear. | [Venues](https://docs.soundchecklive.io/crm/venues.md) with [per-show overrides](https://docs.soundchecklive.io/crm/venues.md#per-show-overrides), [key times](https://docs.soundchecklive.io/features/gigs/key-times.md), the [labor call](https://docs.soundchecklive.io/features/gigs/staffing-shifts.md#house-labor-from-the-labor-call), the [gear list](https://docs.soundchecklive.io/crm/inventory.md#gear-list-on-the-gig) |
| **Client and Venue** Room and date | Which room on which date, and who to reach about it. | The venue and [customer](https://docs.soundchecklive.io/crm/customers.md) linked to the gig, venue contacts under [Collaborators](https://docs.soundchecklive.io/crm/customers.md#collaborators), the [calendar](https://docs.soundchecklive.io/features/calendar.md) |
| **Client and Guests** Invitations | Who is invited, and where each list comes from. | [Guest lists](https://docs.soundchecklive.io/features/gigs/guests.md) with sources such as Luma, Eventbrite or a spreadsheet |
| **Event and Guests** Attendance | The guest's side of the night: their list entry, check-in, and the page they open. | The [guest list](https://docs.soundchecklive.io/features/gigs/guests.md), each party's [guest page](https://docs.soundchecklive.io/features/gigs/guests.md#the-guest-page), the gig's [live page](https://docs.soundchecklive.io/features/gigs/live-page.md) |

Around the lines sit the things that serve every party on a gig: [travel](https://docs.soundchecklive.io/features/travel/overview.md) that gets people to the venue, [sponsors](https://docs.soundchecklive.io/crm/sponsors.md) who support the event, and [closeout](https://docs.soundchecklive.io/features/gigs/closeout.md) that settles it afterward.

> [!NOTE]
>
> What you can open depends on your plan, your role, and whether an early access feature is on for your organization. Each linked page says what it needs. See [Subscription plans](https://docs.soundchecklive.io/subscriptions/plans.md).

## Where you sit

Your organization runs Soundcheck from one corner. When you sign up you pick a business type: **Talent**, **Production** or **Venue**. That corner is home. The other parties are your counterparties: the people on the other end of each line.

Your business type sets the words Soundcheck uses, the order of the sidebar and gig tabs, and the starter templates you get. It arranges and renames; it does not lock you into one kind of show. What you can open still follows your plan and role. See [Signup and organization setup](https://docs.soundchecklive.io/getting-started/signup-and-org-setup.md).

> [tab] Talent
>
> **Bands, artists, DJs, and the agencies that book them.**
>
> Home is **Talent**. Your own work is the act: its songs, [setlists](https://docs.soundchecklive.io/features/setlists/overview.md), lineup and calendar. Groups of gigs are called **Tours**.
>
> | Counterparty | What you share with them |
> | - | - |
> | **Client** | The inquiry, the quote, the agreement and the invoice. See [Leads](https://docs.soundchecklive.io/crm/leads/overview.md) and [Contracts](https://docs.soundchecklive.io/features/contracts/overview.md). |
> | **Production** | The [run of show](https://docs.soundchecklive.io/features/gigs/run-of-show.md), the setlist, charts, and files such as a stage plot. |
> | **Venue** | Set time, soundcheck, load-in and curfew as [key times](https://docs.soundchecklive.io/features/gigs/key-times.md), plus the saved [venue record](https://docs.soundchecklive.io/crm/venues.md). |
> | **Guests** | The [guest list](https://docs.soundchecklive.io/features/gigs/guests.md) and music requests when the client hosts invited guests. |
>
> Start with [Touring bands](https://docs.soundchecklive.io/use-cases/touring-band.md) or [Entertainment agencies](https://docs.soundchecklive.io/use-cases/entertainment-agency.md).

> [tab] Production
>
> **Sound, lighting, video, and the companies that put the show up.**
>
> Home is **Production**. Your own work is the crew and the gear: [shifts and offers](https://docs.soundchecklive.io/features/gigs/staffing-shifts.md), [availability](https://docs.soundchecklive.io/features/availability/crew-calendar.md), [inventory](https://docs.soundchecklive.io/crm/inventory.md), [tasks](https://docs.soundchecklive.io/features/tasks.md) and [crew payouts](https://docs.soundchecklive.io/features/gigs/payments.md). Groups of gigs are called **Projects**.
>
> | Counterparty | What you share with them |
> | - | - |
> | **Client** | What you sell, the quote, the agreement and the invoice. See [Offerings](https://docs.soundchecklive.io/features/offerings/overview.md). |
> | **Talent** | The [run of show](https://docs.soundchecklive.io/features/gigs/run-of-show.md): who is on, when, and what they need from your crew. |
> | **Venue** | Stages, load-in and access, house gear, and the house crew on the [labor call](https://docs.soundchecklive.io/features/gigs/staffing-shifts.md#house-labor-from-the-labor-call). |
> | **Guests** | Doors and the public schedule, when the gig has a [live page](https://docs.soundchecklive.io/features/gigs/live-page.md). |
>
> Start with [Production companies](https://docs.soundchecklive.io/use-cases/production-company.md).

> [tab] Venue
>
> **Rooms, clubs, halls, and festival sites.**
>
> Home is **Venue**. Your own work is the building and its calendar: the [venue record](https://docs.soundchecklive.io/crm/venues.md), its stages, access instructions and house crew. Gigs are called **Events** and groups of them are called **Series**.
>
> | Counterparty | What you share with them |
> | - | - |
> | **Client** | Whoever books the room: the inquiry, the agreement and the invoice. On your own nights, you are the client. |
> | **Talent** | Set times, the stage, and the [run of show](https://docs.soundchecklive.io/features/gigs/run-of-show.md) for the night. |
> | **Production** | Load-in and access, stage specs and house gear, and how your house crew meets the incoming crew. |
> | **Guests** | The door: the [guest list](https://docs.soundchecklive.io/features/gigs/guests.md), check-in, and the [live page](https://docs.soundchecklive.io/features/gigs/live-page.md). |
>
> Start with [Venue operations](https://docs.soundchecklive.io/use-cases/venue-operations.md).

## Who fills each role on a gig

The model is on every gig. Choose **Share** next to a gig's tabs to open **Who's who**, which asks the same questions:

| Role | Question |
| - | - |
| **Client** | Who is it for, and who pays? |
| **Talent** | Who are people coming to see? |
| **Production** | Who puts the show up? |
| **Venue** | Whose room is it? |
| **Guests** | Who runs the audience or guest list? |

For each role you answer **Us**, **Someone else**, **Same as another role**, or **Nobody**. Those four answers cover every kind of show:

* **One party can fill two roles.** A club that books its own DJs is both the client and the venue. A band that brings its own PA is both talent and production.
* **A role can be empty.** A rehearsal has no guests. A conference breakout with only AV has no talent.

See [Who's who](https://docs.soundchecklive.io/features/gigs/sharing.md#whos-who) for the details, and [Event types](https://docs.soundchecklive.io/getting-started/event-types.md) for twelve kinds of show filled in this way.

## Run your business, and work the gig together

Soundcheck does two jobs at once.

**It runs your side.** Your crew, your gear, your calendar, your clients and your money stay in your organization, in your words. Other parties never see them unless you share them.

**It lets the other parties in.** A show only works when every party has the same plan. Each counterparty gets a way to see and do their part without joining your organization:

> [card] [Collaborators](https://docs.soundchecklive.io/features/gigs/sharing.md#collaborators)
>
> Share a gig by email with a planner, a vendor, or the other company on the show. They see only what you share, update their tasks, leave notes and add files. They never edit your gig. If they use Soundcheck too, they can add the gig to their own organization.

> [card] [Clients](https://docs.soundchecklive.io/features/client-portal/overview.md)
>
> The client portal gives a client their own events, agreements to sign, invoices to review and forms to fill in.

> [card] [Crew](https://docs.soundchecklive.io/features/engagements/overview.md)
>
> Everyone you book answers offers from their Mailbox and reads call times, the run of show and venue access in the [mobile app](https://docs.soundchecklive.io/features/mobile/overview.md). Performers and technicians are booked the same way.

> [card] [Guests](https://docs.soundchecklive.io/features/gigs/live-page.md)
>
> Guests and anyone else outside the crew follow the schedule and your updates on the gig's live page. Each party on the guest list can have its own guest page.

> [!NOTE]
>
> Sharing a gig with collaborators, publishing a live page, and the client portal are in early access and are turned on per organization. The client portal is part of the Team plan. Contact [info@soundchecklive.io](mailto:info@soundchecklive.io) to ask about access.

## Three things to remember

> [accordion] Talent is an act, and its people are crew
>
> The act is what a client books and what goes on the bill. The people in it, the drummer or the DJ, are booked as crew with performer positions, the same way an audio engineer is. Talent and production differ by [position](https://docs.soundchecklive.io/organization/teams/positions.md), not by how they are booked. One set of [shifts and offers](https://docs.soundchecklive.io/features/gigs/staffing-shifts.md) staffs both.

> [accordion] You sit in one corner, and the others are your counterparties
>
> A venue, a production company, a band and an agency each run Soundcheck from their own corner. Your business type moves the product to your corner. It changes words and order, not what you are allowed to do.

> [accordion] FOH means the mix position
>
> In live sound, front of house (FOH) is where the show is mixed. It belongs to production. In these docs, "front of house" never means the talent or the public side of the room.

## Next steps

> [card] [Event types](https://docs.soundchecklive.io/getting-started/event-types.md)
>
> Twelve kinds of show, each filled in with the six parties.

> [card] [Event lifecycle](https://docs.soundchecklive.io/reference/event-lifecycle.md)
>
> The states a gig moves through, from Draft to Settled.

> [card] [Features by party](https://docs.soundchecklive.io/features.md)
>
> Every feature, grouped by the party or line it serves.

> [card] [Key concepts](https://docs.soundchecklive.io/getting-started/key-concepts.md)
>
> The terms the rest of the docs use.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.