> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# What is Soundcheck?

> Soundcheck is a live event operations platform for bands, production companies, and crews — what it does, who it's for, your Home landing page, and how the pieces fit together.

Soundcheck is a **live event operations platform** — it brings together everything you need to plan events, staff and schedule crew, build setlists, and manage clients, in one system across web, mobile, and AI assistants.

***

## The problem we solve

Running live-event work means juggling moving parts that don't naturally live together:

* Tracking upcoming gigs across venues and clients
* Coordinating band members and crew schedules
* Building and sharing setlists for each performance
* Managing business inquiries and converting them to bookings
* Keeping everyone informed with the right information at the right time

Soundcheck consolidates these into a single workflow that keeps you organized and your team aligned.

## Why we built Soundcheck

The deeper reason is laid out in the [Soundcheck Thesis](https://www.linkedin.com/pulse/soundcheck-thesis-steven-tran-8zpyc/): as AI makes execution abundant, **trust becomes the scarce resource**. Soundcheck turns reputation in live event work from perception into verified contribution — every gig coordinated through the platform is a record of who did what, with whom, when.

***

## Who uses Soundcheck

<CardGroup cols={2}>
  <Card title="Solo musicians" icon="user">
    Manage your calendar, build setlists, accept invitations, and track leads.
  </Card>

  <Card title="Bands & groups" icon="users">
    Coordinate members, assign positions per gig, and keep everyone on the same page.
  </Card>

  <Card title="Agencies" icon="building">
    Run multiple acts, work a real CRM of leads, customers, and venues, and keep operations consistent.
  </Card>

  <Card title="Production companies & tour managers" icon="truck">
    Track gigs as event records, manage crew calendars and per-show payouts, and coordinate multi-week tours.
  </Card>
</CardGroup>

***

## Your first landing: Home

After you sign in, you land on **Home** — your personalized, org-scoped starting point. Home replaced the old Dashboard and adapts to your role and plan:

* A **greeting** and quick actions (Create Gig, Add Lead, Invite Team, and more — whichever you have access to)
* **At a glance** stat tiles — gigs this month, upcoming gigs, pending payouts or invites, crew responses
* A **recent activity** feed pulling together gigs, leads, crew offers, and payments
* A **finances** roll-up for roles with financial access, on plans that include it

<Note>
  Brand-new workspace? Home shows a **Get started** checklist instead — a few guided steps (create a gig, invite crew, complete your profile) that check off as you go.
</Note>

<Card title="The Home page" icon="grid" href="/features/dashboard">
  A full tour of Home and what each section shows.
</Card>

***

## Mailbox

Anything waiting on a response — an invitation, a crew offer, an availability check, or an onboarding prompt — lands in **Mailbox**. They all share one inbox so you never hunt across separate lists.

* Every member has a personal **My Mailbox** inbox (from the avatar dropdown).
* Owners, admins, and gig coordinators also get **Mailbox** at `/org-engagements`, which aggregates the whole org.

<Card title="Mailbox" icon="inbox" href="/features/engagements/overview">
  One inbox for invitations, crew offers, availability, and onboarding.
</Card>

***

## Web vs mobile

Soundcheck runs on both — same data, same account, optimized for different moments.

| When you're...                                                              | Use                                                              |
| --------------------------------------------------------------------------- | ---------------------------------------------------------------- |
| Building a gig, importing data, working leads, configuring your org         | **Web** ([app.soundchecklive.io](https://app.soundchecklive.io)) |
| On the road, at a venue, accepting an invitation, reading tonight's setlist | **Mobile** ([install](/features/mobile/installation))            |

The web app has every feature; mobile is intentionally read-and-respond focused. See [Mobile app overview](/features/mobile/overview) for the parity table.

***

## How organizations work

* **Organizations** represent your band, agency, production company, or solo act.
* Each has its own gigs, setlists, teams, and settings.
* **Members** can belong to multiple organizations with a different role in each.
* **Roles** (Owner, Admin, Gig Coordinator, Member) control what each person sees and does.

<Card title="Organization setup" icon="building" href="/organization/setup">
  Configure your organization
</Card>

***

## What you'll see in the sidebar

The sidebar groups features into a few sections. **Home** and **Gigs** sit at the top for everyone; admins also get **Mailbox** pinned above the groups.

### Top

<CardGroup cols={3}>
  <Card title="Home" icon="grid" href="/features/dashboard">
    Everyone — your personalized landing page
  </Card>

  <Card title="Gigs" icon="calendar" href="/features/gigs/overview">
    Everyone — view, create, and manage events
  </Card>

  <Card title="Mailbox" icon="inbox" href="/features/engagements/overview">
    Admins — the org-wide request pipeline
  </Card>
</CardGroup>

### Operations & Admin

<CardGroup cols={2}>
  <Card title="Setlists" icon="list-music" href="/features/setlists/overview">
    Build and organize performance setlists
  </Card>

  <Card title="Teams" icon="users" href="/organization/teams/overview">
    Positions and reusable call lists
  </Card>

  <Card title="Organization" icon="building" href="/organization/setup">
    Members, positions, roles, onboarding, branding
  </Card>

  <Card title="People" icon="user-group" href="/features/availability/crew-calendar">
    Crew availability and contacts
  </Card>

  <Card title="Payments" icon="credit-card" href="/features/payments">
    Org-wide payout history and requests
  </Card>

  <Card title="Files" icon="folder" href="/features/files">
    Documents, submissions, and import history
  </Card>
</CardGroup>

### Sales (Team plan)

<CardGroup cols={2}>
  <Card title="Leads" icon="filter" href="/crm/leads/overview">
    Track inquiries from new to booked
  </Card>

  <Card title="Customers & venues" icon="address-book" href="/crm/customers">
    The CRM directories
  </Card>
</CardGroup>

<Tip>
  Items appear based on your role, plan, and which features are enabled for your org. If something's locked, click it — a toast explains what's gated.
</Tip>

***

## Getting started

<Steps>
  <Step title="Sign up and set up your org">
    Walk through [Signup and organization setup](/getting-started/signup-and-org-setup).
  </Step>

  <Step title="Learn the language">
    Skim [Key concepts](/getting-started/key-concepts) — the ideas the rest of the docs build on.
  </Step>

  <Step title="Follow the first-week checklist">
    [First 7 Days](/getting-started/first-7-days) takes you from empty account to running gigs.
  </Step>

  <Step title="Install the mobile app">
    For everyone on the road. See [Mobile installation](/features/mobile/installation).
  </Step>
</Steps>

***

## Related reading

<CardGroup cols={2}>
  <Card title="A smarter way to run music operations" icon="newspaper" href="https://soundchecklive.io/blog/blog/music-operations-platform-soundcheck-live">
    Overview of the platform from a product angle.
  </Card>

  <Card title="The hidden cost of disorganized gig ops" icon="chart-bar" href="https://soundchecklive.io/blog/blog/hidden-cost-disorganized-gig-ops-2026">
    Why operational disorganization hurts revenue and retention.
  </Card>

  <Card title="Ditching spreadsheets" icon="table" href="https://soundchecklive.io/blog/blog/ditching-spreadsheets">
    Why party bands and agencies are moving off spreadsheets.
  </Card>

  <Card title="Soundcheck Thesis" icon="lightbulb" href="https://www.linkedin.com/pulse/soundcheck-thesis-steven-tran-8zpyc/">
    The strategic positioning that drives the product.
  </Card>
</CardGroup>