> ## Documentation Index > Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt > Use this file to discover all available pages before exploring further. # Notifications > Stay informed about gig invitations, team updates, and important changes Soundcheck's notification system ensures you never miss a gig invitation, schedule change, or team update. Configure your preferences to receive alerts through in-app messages, email, or both. *** ## Notification overview Soundcheck keeps you informed through: * **In-app notifications** — Updates within the platform * **Email notifications** — Messages to your inbox *** ## Types of notifications ### Gig invitations **When you receive:** * You're assigned to a position on a gig * Someone invites you to participate **What you'll see:** * Gig title and date * Your assigned position * Performance fee (if specified) * Actions to respond ### Invitation responses **When you receive:** * A team member responds to your invitation (for admins/owners) * Someone accepts, declines, or marks tentative **What you'll see:** * Who responded * Their response * Gig affected ### Gig updates **When you receive:** * Details change on a gig you're part of * Date, time, or location updates * Timeline modifications **What you'll see:** * What changed * New information * Link to view gig ### Team changes **When you receive:** * You're added or removed from a gig * Someone else is assigned to your gig * Team configuration changes **What you'll see:** * What changed * Who's involved * Updated team status ### Organization announcements **When you receive:** * Important updates from your organization * New features or changes * Administrative notifications *** ## Notification channels ### In-app notifications Appear when you're using Soundcheck: * Bell icon shows notification count * Click to see recent notifications * Mark as read when viewed * Access notification history **Advantages:** * Immediate when logged in * Contextual links to take action * Doesn't clutter email ### Email notifications Sent to your registered email: * Detailed information * Links to Soundcheck * Reach you when not logged in **Advantages:** * Works when you're offline * Permanent record * Mobile access *** ## Admin delivery visibility Owners and admins can open **Mailbox**, choose a request, and review **Notification deliveries** to see per-channel delivery records for the team members targeted by that item. The delivery audit shows the recipient, channel, status, and retry/error details when available. On the organization **Members** tab, account badges help explain reachability: * **No account** members are imported roster entries and are not notified until they claim an account. * **Never signed in** members have an account, but no recorded login yet. * **Last signed in ...** members have a recorded login; this is the best indicator for in-app/push readiness. Email and SMS can still work for claimed members with valid contact info and enabled preferences, even if they have not recently logged in. *** ## Managing notification settings ### Accessing settings 1. Go to your profile or account settings 2. Find **Notifications** or **Preferences** 3. View and modify settings ### Configuring email notifications Choose what triggers emails: | Setting | Options | | -------------------- | ---------------- | | Gig invitations | On/Off | | Invitation responses | On/Off | | Gig changes | On/Off | | Team updates | On/Off | | Summary emails | Daily/Weekly/Off | ### Configuring in-app notifications Typically always on, but you can control: * Sound alerts * Desktop notifications (browser) * Badge counts *** ## Responding to notifications ### Gig invitation notifications When you receive a gig invitation: Click notification to see details and review gig information Check date, time, location, your assigned position, and performance fee * **Accept** — Confirm you'll participate * **Decline** — Indicate you can't attend * **Tentative** — Show possible availability ### Update notifications When you receive an update: 1. **Review what changed** — Note the modification and check if it affects you 2. **Take action if needed** — Update your calendar, communicate with your team, adjust your plans *** ## Email notification tips ### Ensure delivery * Add Soundcheck to your contacts * Check spam/junk folders * Whitelist notification emails * Verify email address is correct ### Organize your inbox * Create a filter for Soundcheck emails * Label or folder for easy finding * Don't let notifications get buried ### When emails aren't arriving Check: 1. Notification settings (are they on?) 2. Spam/junk folder 3. Email address accuracy 4. Unsubscribe status *** ## Notification best practices ### For team members **Do:** * Enable gig invitation notifications * Respond promptly to invitations * Review update notifications **Don't:** * Ignore invitation notifications * Let responses pile up * Miss important changes ### For admins/owners **Do:** * Enable response notifications * Monitor team availability * Stay informed on gig status **Don't:** * Get overwhelmed—adjust frequency * Miss critical responses * Ignore declining trends *** ## Notification frequency ### Real-time notifications Sent immediately: * Gig invitations * Important updates * Time-sensitive changes ### Batched notifications Combined into digest emails: * Daily summaries * Weekly recaps * Non-urgent updates ### Customizing frequency Find the right balance: * Critical items: Always real-time * Updates: Based on preference * Summaries: Daily or weekly *** ## Mobile notifications ### Accessing on mobile Soundcheck notifications work on mobile: * Email to your phone * Browser notifications (if enabled) * Mobile-friendly notification viewing ### Mobile tips * Enable email on your phone * Allow browser notifications * Check Soundcheck when notified *** ## Troubleshooting ### Not receiving notifications? **Check these:** 1. Notification settings in Soundcheck 2. Email address is correct 3. Spam/junk folder 4. Email provider isn't blocking 5. You haven't unsubscribed ### Too many notifications? **Try:** 1. Adjust notification settings 2. Turn off non-essential types 3. Switch to digest emails 4. Unsubscribe from summaries ### Notifications delayed? **Consider:** * Email server delays * Browser notification settings * Internet connection * Time zone settings ### Can't find a notification? **Look in:** * Notification history (in-app) * Email search * Spam/junk folder * Different organization context *** ## Notification types reference | Type | Trigger | Default | | ----------------- | ------------------ | ----------- | | Gig invitation | Assigned to gig | On | | Invitation sent | You send invite | Off | | Response received | Member responds | On (admins) | | Gig updated | Details change | On | | Gig cancelled | Event cancelled | On | | Team changed | Assignment changes | On | | Weekly summary | Scheduled | Varies | *** ## Related guides * [Your Profile](/features/user-guide/profile) — Managing notification settings * [Team Building](/features/gigs/team-building) — Understanding invitations * [Invitations](/organization/invitations) — Invitation system details