> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Push notifications

> Turn on push notifications, choose which categories you want to hear about, and troubleshoot silent pushes.

Push notifications are the reason most people install the mobile app. They put time-sensitive Soundcheck events on your lock screen the moment they happen — invitations, crew responses, chat mentions, gig changes.

## Enable push notifications

If you tapped **Don't Allow** when the app first asked, you can re-enable from your device settings.

### iOS

1. Open **Settings** → **Soundcheck**.
2. Tap **Notifications**.
3. Toggle **Allow Notifications** on.
4. Choose the alert styles you want: Lock Screen, Notification Center, Banners.

### Android

1. Open **Settings** → **Apps** → **Soundcheck**.
2. Tap **Notifications**.
3. Toggle **All Soundcheck notifications** on.
4. Optionally configure per-channel behavior (see below).

## What you'll receive

| Category                | Trigger                                                                         |
| ----------------------- | ------------------------------------------------------------------------------- |
| **Invitations**         | Someone invites you to a gig.                                                   |
| **Crew offers**         | An open shift or job offer is sent to you.                                      |
| **Availability checks** | A scheduler asks whether you're available for a date or window.                 |
| **Crew responses**      | A crew member responds to an invitation, offer, or availability check you sent. |
| **Chat mentions**       | Someone @-mentions you in a gig thread or DM.                                   |
| **Gig changes**         | A gig you're staffed for has been edited (time, venue, status).                 |
| **Reminders**           | Pre-gig reminders for gigs you're confirmed on.                                 |

You can fine-tune which of these you receive in **Profile → Notifications** inside the app — see the [Notifications guide](/features/user-guide/notifications) for the per-category toggles, which apply to both push and email.

## Notification channels (Android)

Android groups notifications into channels so you can let "Gig changes" buzz but silence "Reminders":

1. Long-press a Soundcheck notification.
2. Tap the gear icon.
3. Toggle individual categories on/off.

iOS doesn't expose channels — manage per-category from inside the app.

## Silent notifications: troubleshooting

<AccordionGroup>
  <Accordion title="I get them sometimes but not always">
    Two common causes:

    * **Battery saver / low power mode** is suppressing background activity. Add Soundcheck to the unrestricted list on Android, or check the iOS "Background App Refresh" setting.
    * **Focus / Do Not Disturb** is on. Allow Soundcheck through Focus → Apps.
  </Accordion>

  <Accordion title="I never get any push notifications">
    1. Confirm notifications are allowed for Soundcheck in your device settings.
    2. Open the app — it must run at least once after sign-in to register for push.
    3. Sign out and back in to re-register the device token.
    4. Check the in-app **Notifications** settings — if everything is off, you'll get nothing.
  </Accordion>

  <Accordion title="Chat mentions don't push">
    Confirm the mention was actually an `@name` tag, not just your name typed in plain text. Only structured `@` mentions trigger pushes.
  </Accordion>

  <Accordion title="I get duplicate pushes (push + email + web push)">
    That's expected if all three channels are enabled. Disable email for categories that you already get pushed about — **Profile → Notifications**.
  </Accordion>
</AccordionGroup>

## Privacy

Notification text mirrors what you'd see in the app — names, gig titles, and short message previews. If you'd rather not have those on your lock screen, set Soundcheck's notification preview to **When Unlocked** (iOS) or **Hide sensitive content** (Android).

## Next steps

<CardGroup cols={2}>
  <Card title="Mailbox" icon="inbox" href="/features/engagements/overview">
    Where most pushes land in the app.
  </Card>

  <Card title="All notification settings" icon="sliders" href="/features/user-guide/notifications">
    Per-category toggles for push, email, and in-app.
  </Card>
</CardGroup>