> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat

> Per-gig threads, direct messages, mentions, and attachments — keep gig coordination in context instead of scattered across text messages and email.

Chat in Soundcheck keeps conversations attached to the work they're about. A discussion about tonight's load-in lives on tonight's gig — not buried under unrelated texts.

## Two flavors of chat

|                       | Per-gig threads                              | Direct messages                                           |
| --------------------- | -------------------------------------------- | --------------------------------------------------------- |
| **Members**           | Everyone staffed on the gig + admins         | The two (or more) people you started the DM with          |
| **History**           | Persists on the gig page forever             | Persists in your DM inbox                                 |
| **Mentions**          | `@name` notifies that person                 | `@name` notifies — but everyone in the DM already sees it |
| **Attachments**       | Photos, PDFs, files                          | Photos, PDFs, files                                       |
| **Visible to admins** | Yes (gig threads are part of the gig record) | No (DMs are private to the participants)                  |

## Per-gig threads

Every gig has a dedicated chat thread. Open the gig → **Chat** tab. Use it for:

* Confirming load-in time with the crew.
* Coordinating who's bringing what gear.
* Quick "I'm 10 min out" check-ins from the road.
* Posting the photo of tonight's setlist for the back line to see.

Because the thread lives on the gig, anyone added later sees the full history.

## Direct messages

DMs are for one-off conversations that don't belong to a specific gig — checking in with a sub, asking a venue contact a quick question, talking to a sponsor lead.

Open the chat icon in the sidebar (web) or the chat tab (mobile) → **New message** → search for the person.

## Mentions

Type `@` and start typing a name to tag someone. They'll get a push notification (mobile) and a notification in their Mailbox (web). Mentions work in both gig threads and DMs.

<Tip>
  Use `@here` in a gig thread to ping everyone currently staffed on the gig.
</Tip>

## Attachments

Drag a file into the message box, or tap the paperclip icon on mobile. Supported types:

* Images (JPEG, PNG, HEIC)
* PDFs
* Common document and spreadsheet types

Attachments uploaded to a gig thread also appear in the gig's [Files](/features/files) tab.

## Mobile vs web parity

| Feature                   | Mobile                  | Web                  |
| ------------------------- | ----------------------- | -------------------- |
| Send and receive messages | Full                    | Full                 |
| Mentions                  | Full                    | Full                 |
| Attachments               | Full (camera + library) | Full (drag and drop) |
| Search messages           | Per-thread              | Per-thread + global  |
| Mute a thread             | Full                    | Full                 |
| Push notifications        | Native                  | Web push (optional)  |

## Privacy

* Direct messages are visible only to participants.
* Gig threads are visible to anyone staffed on the gig and to organization owners/admins (gig records are organization data).
* Deleted messages remain visible to admins for a short retention window for moderation purposes.

## Next steps

<CardGroup cols={2}>
  <Card title="Push notifications" icon="bell" href="/features/mobile/push-notifications">
    Get chat mentions on your lock screen.
  </Card>

  <Card title="Files" icon="folder" href="/features/files">
    Where chat attachments end up.
  </Card>

  <Card title="Gig overview" icon="calendar" href="/features/gigs/overview">
    The gig page that hosts each thread.
  </Card>
</CardGroup>