> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Venues
> Build a shared venue directory with contacts, specs, ratings, and load-in details — then reuse it on every gig you play there.
Venues live under **Operations → Venues** in the sidebar. They're available on Team and Enterprise plans for organizations with CRM features enabled. If you don't see Venues, [contact support](mailto:support@soundcheck.live).
The venue directory is your organization's shared record of every place you work. Save a venue once — its address, contact, stage and logistics specs, and load-in details — and reuse it on every gig you play there instead of re-entering the same information each time. Details you save on the venue automatically flow onto the gigs linked to it.
## Open venues
1. In the sidebar, open **Operations → Venues**.
2. Browse your saved venues, or search to add a new one.
3. Select a saved venue to open its detail page.
Owners, admins, and gig coordinators manage the venue directory.
## Add a venue from Google
When you create a new venue, search for it by name and Soundcheck pulls the details straight from Google.
Start typing the venue's name. Soundcheck searches Google Business listings and shows matching places.
Selecting a result auto-fills the **name, address, phone number, website, and photo**, and infers a **venue type** from the place's Google categories.
Fill in the details Google can't know — capacity, stage size, contacts, house tech, load-in, and access notes — then save.
Linking to Google is optional. If a venue isn't listed, you can still type a name and enter everything by hand. Venues added from Google keep a **record source** badge so your team knows where the details came from.
## The venue directory
The directory shows each venue as a card with its photo, type, address, an aggregate rating, and quick counts for capacity, past gigs, and upcoming gigs.
Cards come in two states:
| State | What it means |
| ------------------- | ----------------------------------------------------------------------------------------------------------- |
| **Saved** | The venue is in your organization's directory. Click through to the full detail page and edit it. |
| **Directory match** | A shared venue record that isn't in your directory yet. Click **Save** to add it, then it becomes editable. |
## The venue detail page
Each saved venue has a detail page that gathers everything your team needs in one place. Most fields are edited inline — click a value to change it, and it saves on its own.
### Header and quick stats
The top of the page shows the venue name, type, address, and an aggregate **rating** (a star and average score, with the number of reviews behind it). A row of stats surfaces **capacity, past gigs, upcoming gigs, and the next event date**. Use **Directions** to open the venue in Google Maps.
### Contact
Keep the venue's booking or production contact on file: name, role, phone, email, and website.
### Stage & logistics
Everything a crew needs to plan a load-in:
| Field | Use it for |
| --------------------------- | -------------------------------------------------------------------- |
| Stage size | Stage dimensions |
| Dressing rooms / Green room | Backstage availability |
| Wi-Fi | Network name and password or guest portal |
| House tech | PA, console, lighting, and other in-house gear |
| Load-in / Load-out | Route from the dock to the stage; strike timing |
| Dock / Elevator / Parking | Loading access, freight details, crew and truck parking |
| Access code | Door, gate, or elevator code — **visible only to your organization** |
| Public notes | Details useful for anyone working the venue |
The **load-in and access** fields — access code, dock, load-in, load-out, elevator, and parking — are the ones that auto-fill onto every gig at this venue. Enter them once here and your crews see them on each show. See [Link a venue to a gig](#link-a-venue-to-a-gig).
### Amenities and restrictions
Tag the venue with **amenities** (parking, catering, loading dock) and **restrictions** (curfew, decibel limit, no pyro) so they're visible at a glance and searchable across your directory.
### Private to your org
Some details should stay with your team, not the shared venue profile:
* **Private status** — a working label such as *preferred*, *backup*, or *avoid*.
* **Private notes** — contact preferences, settlement notes, anything internal.
* **Record sources** — where this venue's data came from (Google or another connected system, or *Manual record*).
### Linked customers and related gigs
The detail page lists **customers** associated with the venue and the **gigs** linked to it, so you can jump straight from a venue to the events you've booked there.
**Removing** a venue takes it out of your organization's directory only. The shared venue record and any linked gigs stay intact, and you can save the venue again later.
## Link a venue to a gig
The gig's **Venue** tab connects a saved venue to a specific event. (This tab replaces the old *Resources* tab — older links to `resources` now open the Venue tab.)
On a gig, select **Venue**.
Choose a venue from your directory. The gig now shows the venue on a map, along with its contact and specs.
The six shared load-in and access fields flow in from the venue record automatically — your crew sees them without anyone re-typing.
### Per-show overrides
The venue record is the default, but each show can differ. On the gig's Venue tab you can:
* **Override a load-in or access field for this show only.** The override sits on the gig; the shared venue record is untouched. The card shows an **override count** badge so everyone knows some details differ from the norm.
* **Add "this show only" notes.** A blocked dock, an alternate entrance, anything crew should know tonight. Notes live on the gig and can point at a specific field to flag that it's changed for this event.
Load-in details, access, and show notes are visible to everyone working the gig — even crew who can't edit the venue directory — so the people on the ground always have what they need.
## Related pages
How venue details fit into gig setup.
Connect client records to the gigs at your venues.
Track the gear that travels to each venue.
Turn an inquiry into a booked gig at a venue.