> ## Documentation Index
> Fetch the complete documentation index at: https://docs.soundchecklive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Lead intake

> Capture booking inquiries with Soundcheck's public lead intake form attached to your organization.

<Info>
  Lead intake is available on Team and Enterprise plans for organizations with CRM features enabled.
</Info>

Lead intake gives your organization a public booking request form. Prospects can submit event details without being invited to your Soundcheck workspace.

<Note>
  Want to use your own form builder — or collect more than booking inquiries (event questionnaires, feedback)? [Portal forms](/crm/integrations/portal-forms) connect JotForm or Form.io to Soundcheck and route responses to the right customer or event.
</Note>

## Public intake URL

Lead intake pages use this route:

```text theme={null}
/lead-intake/{organizationId}
```

Share the link from your website, social profiles, email signature, or booking page.

## What prospects submit

The intake form captures the information your team needs to decide whether to follow up:

* Contact name
* Email and phone
* Event type
* Potential date
* Venue or location details
* Budget or expected spend
* Source and notes

## After submission

1. Soundcheck creates a new lead for your organization.
2. Owners, admins, or gig coordinators review the lead.
3. Your team updates status as you follow up.
4. Qualified leads can be converted to customers and gigs.

<Note>
  Public lead intake creates a lead only. It does not create a booked gig until someone on your team converts it.
</Note>

## Recommended workflow

<Steps>
  <Step title="Share the link">
    Add the intake link wherever people already request bookings.
  </Step>

  <Step title="Triage new leads">
    Review new submissions from **CRM > Leads**.
  </Step>

  <Step title="Follow up">
    Update status and notes after each conversation.
  </Step>

  <Step title="Convert when ready">
    Use **Convert to Gig** when the inquiry becomes a real booking.
  </Step>
</Steps>